Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,404 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Trusted Customer
8 December 2022 22:42

Item arrived ahead of delivery date given

That is really great to hear, thank you for the feedback.

It's a good desk and fits my space

Excellent

Trusted Customer
8 December 2022 22:07

Kept me in the loop with the order. Delivered on time

Fantastic to hear, thank you for the really great review of our service and delivery.

The children in hospital have already made good use of them and think they are fantastic

The right height for the bean shaped tables, very sturdy for youngsters with mobility issues

Excellent

Trusted Customer
8 December 2022 20:39

'Brilliant'

Brilliant service from start to finish. Excellent customer service who answered all my questions so that I could make an informed decision on what I wanted

Thank you, we really appreciate your kind words about our service and are really pleased that we were able to help answer your queries.

Great customer service. All questions answered

Excellent

Trusted Customer
8 December 2022 18:26

'All great!'

Timely delivery, very good quality and exactly as described.

Thank you very much for your really great review of our service and delivery.

Very good quality, comfortable and good-looking

Excellent

Christopher Trenfield
8 December 2022 18:13

Very quick and efficient delivery, very pleased also good quality items.

Thank you very much for your really positive review of our delivery and service.

Just what I wanted and in stock, good quality item.

Excellent

Vicki Cheney
8 December 2022 17:18

'Brilliant!'

Great item, great price, great delivery

Thank you very much for the really great review of our service, we really do appreciate the fantastic comments.

Exactly as described. Great value

Good

Trusted Customer
8 December 2022 16:57

'Good value and good quality'

Delivered earlier than expected. Good quality desk and drawers at a good price.

Only disappointment is that the supplied allen key is too small for the fixings supplied

Thank you for your feedback.
I am very sorry that the allen key sizing was wrong and will happily rectify this for you asap. I will ask our customer service team to reach out to you today.

Excellent

Anthony Robson, suffolk
8 December 2022 16:39

Very competitive prices. Our desks were dispatched promptly and we were kept up to date on the time time we could expect delivery.

Thank you for the really fantastic 5-star review of our service.

Well built desk. The instructions could have been specific rather than generic and the Allen key provided was made from too soft metal.

Well built desks and easy to assemble.

Excellent

Trusted Customer
8 December 2022 16:38

'Excellent service'

Easy to order via website, delivery exactly as promised, office furniture very sturdy and well made. Really couldn't fault any part of the service or product.

Thank you for taking the time to leave great feedback, we appreciate your wonderful comments.

Sturdy, well made, easy to assemble, all parts arrived correctly, all holes aligned etc!

Excellent

Trusted Customer
8 December 2022 16:36

'Excellent product and service'

Excellent service

Thank you very much for taking the time to leave really great feedback.

Bought to extend our dining table at Christmas. Perfect size, lightweight and easy to fold away. Will use as a craft table for our grandchildren after Christmas.