Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,396 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%
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4 star (154 reviews)
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Latest Spotted Penguin customer service reviews

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Good

Trusted Customer
14 June 2024 12:19

'Art Table'

Lengthy wait til delivery beyond that initally stated, otherwise good.

Thank you very much for taking the time to leave positive feedback.

Good

Trusted Customer
10 June 2024 12:44

efficient with quote reasonable price.
good communication on delivery date.
delivery driver friendly and accommodating.

Thank you for your really great review of the Titan One Piece chairs, it is very much appreciated.

one piece so no wasted with construction.
sturdy and durable
nice range of colours

strong sturdy chairs all one piece so no fixings to come loose.
Nice bright colours washable easy to keep clean.

Fantastic to hear, thank you for the feedback.

Good

Trusted Customer
1 June 2024 07:30

'ImJames'

Adequate

Thank you for taking the time to leave feedback.

Good

Trusted Customer
21 May 2024 06:16

'4 star'

Excellent

Thank you for your review of our service, it is very much appreciated.

Good

Barney Craw, Long Eaton
17 May 2024 07:01

Once built it is a good unit for the money.

Unfortunately two of the connections had been put in the wrong way around. We had to resort to a hammer and screwdriver to turn them around so everything slotted together.

Still waiting (2 months) for a response from them.

Hi Barney, Thank you for taking the time to leave good feedback. I can see that we have spoken to you regarding this now, but if there are any further issues please do let us know and we will be happy to help.

Good

Stephen Morgan, Blackwood
14 May 2024 07:15

On time, trolley arrived without wheels but this was sorted quickly by supplier. Good service all round

Thank you for your review, this is great to hear.

Gopak-Round-Table-Trolley.jpgGopak-Round-Table-Trolley-2.jpg

Bought to replace older Gopak tables, they are heavy but the design and shape allow for no lifting, just roll on-roll off.

We went for the grey colour and it is a great contrast to the usual wood grain colourway.

Hopefully the locking mechanism will free up with use as a little tight to pinch together at first.

Good sturdy tables though.

And the trolley is robust and easy to manoeuvre also.

Good

Trusted Customer
20 April 2024 09:06

Good

Heidi Surman, Wantage
19 April 2024 10:46

'Quality product, looks very smart'

Good quality product. Prompt delivery and updates on when delivery expected.

Thank you very much for taking the time to leave such great feedback.

Good

Trusted Customer
18 April 2024 17:27

'Good quality desk - good price too'

Fast efficient delivery - good communication

Thank you very much for the feedback, we appreciate your great review.

Fast delivery, and really well packed to protect from any knocks in transit. It had easy step by step instructions of how to assemble and I feel it is a good quality, sturdy desk - perfect size for my needs and comfortable to sit at.

That is really fantastic to hear, thank you for the feedback.

Good

Trusted Customer
17 April 2024 15:42

'A comfortable lady's desk chair.'

Office chair was delivered on time and undamaged.

Thank you very much for taking the time to leave great feedback.

A comfortable office chair, well-padded and adjustable. It is fairly small and I would not recommend it for a large person as it is narrower and shorter in the seat than my last one. A good buy.

Many thanks for your product review, it is greatly appreciated.