Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,396 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%
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4 star (154 reviews)
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Latest Spotted Penguin customer service reviews

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Good

Trusted Customer
18 March 2017 17:55

'Good service by Office Furniture Direct'

Prompt delivery, satisfied with product

Fantastic, thank you very much for your great review, it is very much appreciated.

Good

Trusted Customer
17 March 2017 23:05

'Good service by Titan Direct'

No problems , arrived promptly

That is really great, I am very pleased that your new titan chairs arrived so promptly.

Good

Derrick Higton, Waterlooville, Hampshire
17 March 2017 15:34

'Good service, but delivered ahead of schedule'

Delivery was advised to be several weeks; it turned out to be next working day. As a consequence we were not ready to receive and had to re-schedule delivery.

Other than that, everything was fine

It was exactly as expected

That is great, thank you for the positive review.

Good

Trusted Customer
17 March 2017 15:29

'Good service by Office Furniture Direct'

Very quick service

Thank you very much for reviewing our service as positive and quick, we appreciate the feedback.

Fantastic item easy to assemble as well