Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,396 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Hayley Kingwell, Exeter
22 February 2025 10:08

'Good'

Good but quite expensive

Thank you very much for taking the time to leave your review.

Excellent

Ian Elkington, Havant
21 February 2025 11:31

'Excellent quality product, good value and fast service'

Fast delivery, good communication, excellent service as usual.

Thank you very much for taking the time to leave such great feedback.

High quality 24hr chair that is very good quality for the price, this will be the fourth unit I have now purchased. The first one is still in excellent condition and as comfortable as when first assembled. Very good buy.

Brilliant to hear, thank you for the five star review.

Excellent

Trusted Customer
21 February 2025 11:20

'Lab Stool'

Web site worked as it should.

Great to hear, thank you for your feedback.

Nicely made and well packaged for delivery so in perfect condition. The height is perfect for preparing food at the kitchen work surface.

Thank you for taking the time to leave a fantastic 5 star review.

Excellent

Renata Adamcova
21 February 2025 09:50

'Very happy customer'

Very happy with the service provided.

Thank you very much for taking the time to leave such great feedback.

Excellent

Trusted Customer
21 February 2025 09:26

'Great chair and really good service'

Delivered quickly with good communication throughout

Thank you for the great feedback.

Excellent chair, good value for money. This is is the 4th one we have purchased

Fantastic to hear, thank you for the 5 star review.

Excellent

Charlie Trzeciak, York
21 February 2025 09:04

Helpful staff and clear communication.

Fantastic to hear, thank you for taking the time to leave great feedback.

Excellent quality - they look great in the space!

Thank you for the 5 star review.

Excellent

Trusted Customer
20 February 2025 08:07

Good communications

Thank you very much for taking the time to leave fantastic feedback, we appreciate it greatly.

Excellent chair easy to assemble

Brilliant to hear, thank you for the 5 star review.

Excellent

IAN, Lancs
19 February 2025 08:50

'Thanks, liked the description on line with measurements'

Good job, thanks

Thank you for the really great feedback.

Decent price.. speedy delivery. Comfortable, quite substantial and heavy which is both a good and a bad point!
Good do far, five days in!

Thank you very much for taking the time to leave a 5 star review.

Excellent

Trusted Customer
18 February 2025 09:01

'Great service and communication'

Great communication and fast delivery

Thank you very much for taking the time to give great feedback.

Arrived very quickly. Good quality and great price

Fantastic to hear, thank you for your 5 star review.

Excellent

Caroline, Shropshire
17 February 2025 12:20

'Office chair'

Efficient and polite communication

Thank you very much for taking the time to leave great feedback.

Nice office chair, great value and speedy delivery.

That is really great to hear, thank you for the 5 star review.