Spotted Penguin - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Spotted Penguin customer service reviews
Trusted Customer
19 August 2022 22:29
'Excellent product'
Goods as advertised
Thank you for the review, we appreciate your feedback.
Essentials Small Narrow Bookcase - Light Oak
Exactly as advertised - good wuality
Fantastic to hear, thank you for the great review.
Ronan Sheehy
24 July 2022 17:51
'Good quality desk'
Very good and solid desk, decent price and arrived quickly
Thank you for taking the time to leave such encouraging feedback, it is greatly appreciated.
TC Single Upright Rectangular Desk with Single Cantilever Legs - 1800mm x 800mm
A very big sturdy desk, good value for money
Chris Vince, Stowmarket
29 June 2022 18:04
'Great product, delivery needs work.'
Overall a great product. Delivery was guess work. Didn't receive any notice of when it was going to arrive. Just that I had to be in for delivery. One of the legs of one of the tables was incorrect but due to the time frame it took to get to me, I fixed that problem myself. (Just needed to be re-drilled). Overall, very happy with the products.
Thank you for taking the time to leave feedback.
On our website we do say that delivery for this particular desk is within 10 working days as they are delivered straight from the manufacturer. The desk was delivered to you only 6 working days later. Our customers usually get an email or phone call before the delivery so I am not too sure why you did not - I will speak to the couriers to emphasise the importance of this. I am also very sorry that one of the legs wasn't quite right which we would have replaced, but very glad that you were able to fix the problem and that it wasn't too much trouble.
Gentoo Corner Desk with Cable Managed Leg 1400 x 1200mm
After a bit of alteration, good solid piece of furniture.
Trusted Customer
22 June 2022 07:01
Good quality product.
Good communication for delivery, and arrived on time.
I would use Just For Schools again in the future
Thank you for taking the time to leave great feedback, it is very much appreciated.
Trusted Customer
20 June 2022 10:30
'Quality product'
Very good and well made product
Brilliant to hear, thank you very much for your feedback.
RB Boss 5 Tier Red/Black Powder Coated Freestanding Shelving 1800 x 900 x 400mm
Well made product . Quick delivery
Trusted Customer
9 June 2022 10:08
'As expected'
No issues.
Thank you for taking the time to leave a positive review.
Teknik Ergo Comfort Air Operator Chair
Comfortable chair with all of the require features, however arrived without arms. I thought that I had ordered one with arms specifically.
Trusted Customer
25 May 2022 14:30
Once contact had been established, everything ran smoothly
Thank you very much for taking the time to leave fantastic feedback.
Dynamic Portland Task Operator with Arms and Airmesh Seat
Good quality desk, just what I was after
Gentoo Corner Desk with 3 Drawer Pedestal and Double Upright Leg 1600 x 1200mm
Smart and super comfy chair
David Ellicott
9 April 2022 08:34
'Quick to deliver, but quality of product not great'
Quick delivery, but product not great. No wheel under file drawer, chips in surface, holes for drawer handles visible once handles fitted. Feels very cheap.
Thank you for taking the time to leave us a review, we appreciate your feedback and will take these comments on board.
Dams Executive Tall Pedestal 3 Drawers - 426 x 600mm
Product not great. No wheel under file drawer, chips in surface, holes for drawer handles visible once handles fitted. Feels very cheap.
Trusted Customer
24 March 2022 20:10
Everything was fine. Item was as expected and delivered on time. Only problem was the delivery. The promised phone call didn't materialise.
We appreciate you taking the time to leave Office Furniture Direct a review. Thank you for bringing this to our attention and we can only apologise for any confusion caused.
Gopak Large Table Trolley
Was the item we wanted and does the job.
Iain Pullinger
16 March 2022 08:39
'Efficient delivery'
Fast delivery; delivery a little expensive.
Thank you for sharing your experience with us, we are glad you are happy with your purchase.
Nautilus Aspire Rectangular Desk with Twin Cantilever Legs - 1000mm x 600mm
Strong attractive computer desk; wasy to assemble