Spotted Penguin - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Spotted Penguin customer service reviews
Trusted Customer
3 March 2025 11:02
'Superb Company to deal with'
Quick and efficient. Slight problem over colour delivered, dealt with in outstanding manner. Excellent customer care.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Good quality and appears to be heavy duty. Comes rolled and takes some time and effort to get it to stay flat! Once in use it seems to give good protection to the carpet
Dams Senza Ergo 24hr Ergonomic Task Chair
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Easily assembled, very adjustable and comfortable. Good value and prompt delivery. exemplary customer service/care.
Trusted Customer
3 March 2025 10:46
good commuincation
Dams Vantage 100 Operators Chair
Good communiction from the company, quick delivery
Chair very easy to assemble and appears robust, comfortable and easily adjustable, moves well on the old carpet. Decided to try the chair ago as it was cheaper than a vist to the osteopath and once set up with correct height for legs and back it has really improved my lower back pain.
b burgess, Bury Lancashire
1 March 2025 10:43
'Average'
Ok
Thank you for your review, we appreciate that buying directly from our website doesn't always require much interaction, but we are always at the end of the phone if you have any queries.
Dams Prague - Conference Chair with Arms
Nice chair awkward to put some of the fittings together with having mobility problems the chair was a bit low and the arms would have been better if they were straight as I have difficulties standing up.
Thank you for taking the time to leave feedback. We always advise to call us to discuss any queries and recommendations if you are unsure, as we have a huge variety of conference style chairs including straight arms and a higher seat levels as well as a pre-built service for anyone that has difficulties in building furniture. The Dams Prague chair is a very good chair at a fantastic price, but if you have specific requirements we could have helped ensure that these are met.
Trusted Customer
28 February 2025 13:46
'Superb.'
Kept me informed throughout the purchasing process.
Brilliant to hear, thank you for taking the time to leave such great feedback.
Nautilus Titan Oversized Leather Effect Executive Chair
Excellent Product.
Easy to assemble.
Very high quality.
Thank you for the fantastic 5 star review.
Trusted Customer
28 February 2025 10:53
Excellent service.
Thank you very much for your lovely feedback about our service.
Trusted Customer
28 February 2025 09:29
'Good seller'
Good communication, delivery earlier than expected, and good prices. Having full product dimensions for chairs for example would be helpful in choosing the right one to suit.
Nautilus Predator Executive Leather Effect Ergonomic Gaming Chair
Ok if you're average height, I'm 6ft and the back of the chair is too short, as well as the arms being set too far back. Easy to put together though, and looks nice.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Bit awkward to unroll and get the kinks out of, but seems to do the job. The chair wheels leave dents, but they disappear overnight so hopefully it will last for a while yet.
ANDRES TORO, London
27 February 2025 11:26
'Five stars are not enough'
Probably one of the best furniture supplier for educational settings we ever used at my school.
Thank you very much for your really amazing review of our service, it is greatly appreciated.
Titan Folding Chair Trolley - 40 Folding Chair Capacity
Very robust.
Five stars are not enough.
This is wonderful to hear, thank you very much for the 5 star review.
Nick SEMPER, Oswestry
25 February 2025 08:43
'Excellent Service'
Excellent service. Arrived on time with super helpful delivery drivers. It is always a pleasure to deal with this company :)
We really appreciate your feedback, thank you.
Gentoo Rectangular Desk with Single Cantilever Legs - 1600 x 800mm
We are very happy with this desk. It is the second we've bought to create new workstations in our office. Thank you.
Fantastic to hear, thank you for your 5 star review.
Stephen Monk, london
25 February 2025 07:54
'Good service'
good service.
Thank you very much for your really great 5 star review.
Dynamic Galloway Fabric Cantilever Chair
Having used the chair for a few days I can confirm that it is exceptionally comfortable giving good support to the lumber region.
This is really fantastic to hear, I'm so pleased that you are finding your new Dynamic cantilever chair so comfortable.
Trusted Customer
24 February 2025 12:28
'Great service'
Great service.
Delivered the goods when agreed.
Well packaged and protected.
Wonderful to hear, thank you for taking the time to leave your review.
Gentoo Rectangular Desk with Panel End Legs - 1200mm x 600mm
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Easy to assemble, instructions are really clear.
All the parts fit perfectly.
Well packaged and arrived in perfect condition.
Called us to arrange a delivery date and delivered on the day and on time.
Looks great, would recommend to anyone looking for a desk.
Thank you very much for the fantastic 5 star review, we really appreciate the great feedback.