Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,405 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Jeffrey Turner
8 February 2023 16:08

EXCELLENT product. The item was an office chair service good

Fantastic to hear, thank you very much for your really great 5 star review of our service.

Excellent

Darren Longbottom
7 February 2023 08:48

'Excellent service'

Very quick delivery, and the club chair i ordered is excellent, and very comfy.

Fantastic to hear, thank you very much for reviewing our quick delivery and service.

Excellent

John Taylor
4 February 2023 12:44

Easy to purchase online delivery within two days item very easy to assemble and very solid. Delivery company used were excellent also arrived on time and couldn’t have been more helpful or pleasant (praise to their workers). I would certainly make them my first option for any other furniture requirements.

Thank you very much for taking the time to leave such lovely feedback of both our service and the delivery too.

Excellent product easy purchase online easy assembly and very solid product

Excellent

Trusted Customer
4 February 2023 10:00

'Easy to order, good product, good price, quick delivery'

I ordered online on Thursday afternoon, website very easy to navigate and a vast choice at all different prices. I ordered 2 chairs, very quick to order and pay etc. I received e mail confirmations immediately. The chairs arrived by 09:00 the following morning, they arrived before the e mail to say they had been dispatched. I have purchased before and will purchase again, highly recommend.

Fantastic to hear, thank you very much for taking the time to leave such great feedback, it is greatly appreciated.

Great product, great price, super quick delivery

Excellent

Abigail Cox
4 February 2023 01:44

Extremely happy with the desk and brilliant service from ordering to delivery!

Thank you very much for your really great comments about our service.

Very happy with this product

Excellent

Trusted Customer
3 February 2023 13:55

Quick delivery and competitive prices

Thank you very much for taking the time to leave great feedback.

Excellent

Trusted Customer
30 January 2023 09:43

'Ordered a table folding tool late Wednesday afternoon, arrived Friday.'

Excellent service.

Thank you for the really great review of our service and delivery.

Excellent

Trusted Customer
27 January 2023 08:37

'Superb service'

Looked after very well, happy to recommend

Brilliant to hear, thank you very much for your review.

Good

Ray Blighe
27 January 2023 07:57

'Good company to deal with via website and phone, helpful, cheerful staff.'

Website quick and easy to navigate/use.
When contacting staff to change an item after ordering, staff were pleasant , helpful and changed item with no fuss.

Thank you very much for taking the time to leave really great feedback.

Item delivered promptly and was exactly as ordered.

Excellent

TERRY WHITMAN
27 January 2023 07:14

First rate

Thank you very much for the fantastic review.

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