Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,407 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 78 of 141
Excellent

Trusted Customer
7 March 2023 10:17

'Perfect service'

Everything arrived on time, as expected and when I had to talk to customer services (because I had made a mistake on the order) the problem was fixed instantly.

Thank you very much for taking the time to leave such great feedback, we appreciate the positive review.

exactly what we wanted, thank you

Excellent

Trusted Customer
3 March 2023 08:27

'Excellent help and support'

Excellent help and support

Thank you very much for your positive review, it is greatly appreciated.

Excellent quality - no issues at all

Excellent

Jon Lloyd
2 March 2023 09:48

'Excellent'

Fast efficient service
Delivery drivers very helpful (DAMS)

Brilliant to hear, thank you for the great feedback.

Furniture is ok for price
Doors marked when delivered but no issue replacing and sending out straight away!

Desks are very good!
Pretty easy to put together aswell

Chairs are easy to construct
Relatively comfortable so far

Excellent

Denise, West Yorkshire
2 March 2023 08:50

'Great product. Great service'

Excellent quick efficient service. The desk I received is of good quality & easy to put up.

Thank you very much for taking the time to leave such great feedback.

As expected. Good quality solid desk

Excellent

Agnes cockburn, Selkirk
1 March 2023 16:28

'A little bigger than I thought but it is a lovely chair. Great price.'

Think your service has been excellent. Thank you.

Thank you very much for taking the time to leave such lovely feedback.

As already stated chair is lovely and the price was excellent.

Excellent

pauline norris, Tadley, Hants
28 February 2023 14:56

'Fantastic service from Office Furniture Direct'

Fantastic service. Cupboard ordered and delivered within 2 days, and arrived at the exact time given. well worth the five stars for service.

Thank you very much for your great review of our service, we really appreciate the feedback.

Excellent

Brenda Ryan
28 February 2023 13:43

'Great Service'

Great Service everything handled well and all arrived on time in good condition.

Great to hear, thank you for the 5 star review of our service and delivery.

Lovely hairs brough a pop of colour to our office.

Excellent

Carole Taylor, Birmingham
28 February 2023 10:39

'First Class Service'

They phoned me to make sure my order was correct. Also asked when it would be convenient to deliver. Delivered on the day I requested. Courier was very helpful. Would use this company again. Perfect from start to finish.

Thank you for your great comments about our customer service team, we really do appreciate the fantastic feedback.

Just as ordered. First class service

Excellent

Trusted Customer
28 February 2023 10:16

'Excellent coffee tables by GoPak'

Good service. Arrived on time and excellent coffee tables, ideal for our cafe area.

Thank you for this fantastic positive review, we really appreciate your comments.

Great coffee tables, ideal for our use.

Excellent

Trusted Customer
26 February 2023 11:06

Very efficient. Able to speak with somebody easily. Prompt delivery.

Fantastic to hear, thank you very much for your really positive 5 star review.