Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,404 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 60 of 141
Excellent

Trusted Customer
1 November 2023 08:30

'Very comfortable'

Fairly simple to assemble. The arm rest heights are adjustable, well padded and good for those with arthritis. Overall good solid build.

Thank you for your fantastic 5 star review of your new chair.

Good solidly built chair.

Excellent

geoffrey evans, Horncastle
31 October 2023 14:21

Easy online ordering system, good site for searching items, good communication, The chair is excellent for such a low price.

Thank you for the really lovely review and fantastic comments.

really good quality chair at excellent price.

Excellent

Michael Burcombe
30 October 2023 08:53

Good value for money quick service,ordeed one day came the next ?

This is really great to hear, thank you very much for your fantastic comments.

Excellent

Trusted Customer
29 October 2023 07:42

'Comfortable chair'

Comfortable chair, reasonably priced and delivered in timely manner

Thank you very much for the really fantastic 5 star review.

Comfortable chair, reasonably priced and delivered in good time

Excellent

Wendy Gooding
27 October 2023 11:10

Efficient and reliable. Made up chair delivered to my door.

This is really great to hear, thank you very much for your review.

Quality & spec as advertised

Excellent

Trusted Customer
26 October 2023 22:33

'Good service, good value for money.'

Originally supplied item had a manufacturing fault, phoned customer service on Friday, a replacement unit was delivered on Monday. Excellent service.
Would I recommend Office Furniture Direct - yes.

Thank you for the really great review of our service and for your recommendation, it is very much appreciated.

Looks good with the grey oak desk

Excellent

Trusted Customer
26 October 2023 09:12

'Excellent'

Helpful when I called - directed me to best option. Efficient and friendly delivery. High quality pedestal

Fantastic to hear, thank you for taking the time to leave such great feedback.

Excellent

Victor Oilveira
22 October 2023 15:16

great product

Thank you very much for the fantastic 5 star review.

good product, looks good.

Excellent

Trusted Customer
17 October 2023 09:35

'Smooth Ordering and DDelivery'

Very Good Service. Ordered on line and given a 2 day window when the delivery would take place. Then notified by the carrier on the day of a 1 hour window for the delivery. ---- Would I use Office Furniture Direct Again ? ...yes

Thank you for taking the time to leave such a great review of our service and delivery, it is very much appreciated.

Quality Product - That is why I purchased this item

Quality Product that is why I purchased this item

Excellent

Christopher Blyth, Norwich
16 October 2023 14:21

'An excellent experience from start to finish.'

Excellent in all ways.

This is really great to hear, thank you very much for the fantastic review.

Good product and well packaged.