Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,404 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 59 of 141
Excellent

alan williscroft
12 November 2023 17:33

Delivered within 48hrs as promised. Pleased with quality of furniture. Whilst some assembly was necessary the draw units came preassembled which was a pleasant surprise (was expecting complete flat pack). My home office has been transformed!

Thank you very much for taking the time to leave such wonderful feedback.

Excellent

Trusted Customer
12 November 2023 08:42

Great quality, great service.

Really fantastic to hear, thank you for the review.

Great desk. Second purchase from here.

Excellent

Trusted Customer
11 November 2023 13:33

Only arrived a few days after ordering.

Great to hear, thank you for your feedback.

Looks nice and comfortable but a little difficult to assemble If you are not used to that type of work.

Excellent

Andrew Mills
11 November 2023 06:22

'5* highly recommended'

Great service & quality product. monitor& laptop stand were great quality, strong, sturdy, not cheap. Super quick delivery and was kept informed as well. Will certainly use again

Fantastic to hear, thank you for taking the time to leave a really great 5 star review.

Excellent

Phil Hadfield
9 November 2023 09:03

'Highly efficient'

Yes I would buy from them again, based on an efficient service and competitive prices.
Communication regarding planned deliveries of some goods could be improved. In particular more notice of planned despatch dates.

Thank you for the fantastic review, it is greatly appreciated.

Exactly as described. Good value.

Good quality and value for money

Excellent

Claire Mosedale
8 November 2023 10:20

Communication was good, they delivered on time and the product was just what we were looking for.

Thank you for the great 5 star review, we appreciate you taking the time to leave such fantastic feedback.

Excellent

Pauline Collins
8 November 2023 08:02

'Fast delivery, excellent chair'

Really great service, read reviews, ordered chair, very quick delivery and very comfortable office chair

Thank you for the really great feedback, we appreciate you taking the time to leave such positive comments.

I haven’t yet sat in chair all day but it is very supportive and comfortable

Excellent

Trusted Customer
7 November 2023 10:49

Great chair for the price, fast delivery

Brilliant to hear, thank you very much for the great review.

Excellent

Teresa blower
3 November 2023 07:07

I have used them a couple of times before and very quick delivery.

good quality chairs. The only fault was, wish they had let me know the day before they were coming. Got a phone call saying they were 15 mins away.

Excellent

Norman Siggs
1 November 2023 12:31

The ordering of the office chair was easy, the item arrived when they said it would and it was easy to assemble.

Thank you for your review and for the really amazing comments.

its what I expected and I think it is value for the money.