Spotted Penguin - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Spotted Penguin customer service reviews
Trusted Customer
10 February 2024 18:26
'Fast delivery'
Excellent fast processing of order, website is good, easy to use and enabled us to determine correct size of furniture needed for our space
We're grateful for your feedback and are thrilled that you found our website user-friendly.
TC One Union Folding Rectangular Table - 1600 x 700mm
Very sturdy table, easy to put legs on, very good strong table.
Martin Wilson
10 February 2024 09:57
'Exactly as I hoped'
The title says it all, Arrived well within the forecast up to 5 days. I only give 5 stars for service above and beyond what should be expected, rather difficult to achieve in this case. No complaints.
Thank you for the review. We're pleased to hear that your order arrived within the expected time frame.
Caroline Fletcher
10 February 2024 08:56
'Great experience'
Easy online ordering. Great choice available. Quick delivery. Good communications & kept up to date on delivery status. Arrived when they said it would.
We appreciate your review and we're pleased that our efforts in quick delivery and clear communication met your expectations.
Gentoo Corner Desk with Double Upright Leg 1600 x 1200mm
Nice desk. Good size. Easy to assemble & get in place. Sturdy piece of office furniture suitable for either commercial or home office.
Trusted Customer
9 February 2024 14:06
'Chair'
Excellent service fast delivery
Thank you for the feedback. It is highly appreciated.
Dams Prague - Conference Chair with Arms
Good quality sturdy fabric lovely
ANTHONY GREEN
8 February 2024 11:44
'Good quality chair very robust construction'
fast delivery, quality items
Great to hear, thank you for taking the time to leave fantastic feedback.
Teknik Goliath Duo Bonded Leather Heavy Duty Executive Chair
great item good quality !!
Neil Elcock
8 February 2024 10:32
'Dams Taurus chairs'
Exelent chairs brought for a barbeers waiting room, very study and excellent quality.
Fantastic to hear, thank you very much for your review.
Dams Taurus Chrome Frame Stacking Chair - Pack of 4
Excellent quality, very sturdy
STEPHEN JAMES ladner, Southend-on-Sea
7 February 2024 09:51
'Mixed feelings'
Good selection of chairs, easy website to navigate. Delivery status advised and actually cam ahead of the quoted window.
Thank you for your feedback, we appreciate your comments and we will certainly look into this for you.
Barry Boulton
7 February 2024 09:20
Excellent product and fast delivery
Thank you very much for taking the time to leave really great feedback.
Ian Cowie, Edinburgh
6 February 2024 10:56
'Great Chair.....once built!!!'
Very speedy and efficient service assisted by DPD. Chair arrived by lunchtime the next day! The chair was £30 off list, can understand why.....very hard to assemble, had to severely compress the seat and back to align bolt holes to frame. Certainly NOT a one person job...more a marriage breaker! Having battled to achieve successful assembly chair fine!
Thank you for taking the time to leave feedback, we do appreciate your comments and will have a look into the instructions ourselves to see if and where improvements to installation can be made.
Ryan Anthony Apsee, Portsmouth
6 February 2024 08:42
First class service from purchase to delivery. From the time I placed my order to my desk being delivered, there was excellent communication so I knew exactly what stage my order was at.
This is really fantastic to hear, thank you for the positive review.
Gentoo Rectangular Desk with Single Cantilever Legs and 2 Drawer Fixed Pedestal - 1600 x 800mm
A nice big sturdy desk which is exactly as advertised.