Spotted Penguin - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Spotted Penguin customer service reviews
Trusted Customer
20 February 2024 20:01
'A great buy, so comfortable'
Fast and delivery, also no fuss
Will buy more
Fantastic to hear, thank you for your 5 star review.
Dams Taurus Black Frame Stacking Chair - Pack of 4
excellent very comfortable will buy more
Colin Mackenzie
20 February 2024 08:27
'Good product and professional service.'
Everything was good apart from delivery 6 working days. But goods were first class and everything was there.
Thank you very much for the honest feedback.
Dynamic Impulse Corner Desk with Cable Managed Legs - 1200mm x 1200mm
Just what I hoped for. All parts were present.
Trusted Customer
20 February 2024 07:31
'Good light foldaway tables'
As over Xmas period quite a wait for tables which was advised but delivery not on day that was confirmed. After phone call they were delivered next day but no phone call to say time as promised and found them outside the building, luckily well wrapped as was raining but tables are great for what we need and colour samples provided quickly
Thank you for the positive feedback, we appreciate your comments.
Trusted Customer
17 February 2024 09:01
Excellent service - everything went smoothly, the order arrived when they said it would. Friendly service - love my purchase
Thank you for your review, we appreciate the kind words.
Jenni Hardy
17 February 2024 08:03
'Excellent quality product'
Excellent quality and perfect functionally. This two drawer cabinet is just what I was looking for.
We highly appreciate your feedback. Thank you.
Gentoo Wooden 2 Drawer Filing Cabinet with Silver Handles 730 x 480 x 650mm
Good value for money and looks good too.
PAUL DANIELS
15 February 2024 10:40
'Fantastic Service and support'
Excellent service from placing my order to receiving my product within a matter of 48hrs fantastic.
I had a slight issue with the chair not performing as it should . I discussed this with Claire at Office Furniture Direct , she sent me some information on how to resolve the issue which was successful. Fantastic service and support , now enjoying the chair in my home office
Thank you for your positive review, we are always happy to help.
Trusted Customer
14 February 2024 21:14
'Competitive prices'
Easy to order, competitive prices and free delivery
Thank you very much for your 5 star review, it is highly appreciated.
Dams Vantage 100 Operators Chair
Easy to assemble and fast delivery, seems good quality
Dams Vantage 100 Operators Chair with Adjustable Arms
Easy to assemble and fast delivery, seems good quality
Mohammed Haseeb
14 February 2024 09:12
The product is good quality. Time to receive it was exceptional. Good value for money
Thank you for the feedback, it is highly appreciated.
Millhouse Small Rectangular Table (W960 x D695 x H400mm) & 4 Sturdy Chairs (H200mm)
As above the quality of items.
Trusted Customer
14 February 2024 09:02
'?'
Easy and accurate service, good delivery options and quality product..
Brilliant to hear, thank you very much for taking the time to leave such great feedback.
Dams Vantage 100 Operators Chair with Adjustable Arms
Good quality product, readily adjustable to individual need.
Geoff Harris
12 February 2024 09:40
The agent was very helpful and honest about the lack of the item in stock. Offered options as to what can e done, I choose to wait. Email updates were seen. The item arrived just before the expected delayed date, all good
Thank you for the feedback and for your patience, happy to help.