Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,399 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

Sort by
Show per page
Page 30 of 140
Excellent

Trusted Customer
30 June 2024 10:28

'Good product and service'

Hassle free ordering, good value products, prompt delivery.
Have no hesitation about ordering further products from this company.

Thank you for your really positive review.

This table top has made an excellent value replacement for a glass top on a cane base in our conservatory.
Much safer as advancing years and health conditions made it essential to reduce risk factors in our home.
On delivery, there was a small isolated surface finish flaw, however, we did not feel it was enough to justify a possible return for replacement and the table is in use every day.
Easy to clean too, a real bonus.

Thank you for taking the time to leave such positive feedback.

Excellent

Patricia Stokes, Lydney
29 June 2024 11:45

'Nautilus Vinyl armchairs'

Spoke to a person when I had a query

Thank you for taking the time to leave great feedback, we appreciate your comments.

Sturdy and comfortable

Great to hear, thank you for taking the time to leave a positive review of the Nautilus Tahara Armchair.

Good

Sharon Whittingham, Oldham
28 June 2024 15:52

Fast and efficient, just what was needed

Perfect, thank you for taking the time to leave great feedback.

Excellent

Trusted Customer
27 June 2024 21:12

'Excellent company'

Absolutely excellent. They did everything to help us. Very helpful and they answered all my questions and concerns.

Thank you very much for your really wonderful comments, we really appreciate the positive feedback.

Pleased with this. The desk top was damaged on arrival but the company were excellent in assisting us with this and we received a replacement top the next day. Would use this company again

This is really fantastic to hear, thank you for the 5 star review.

Excellent

Ian Elkington, Hampshire
24 June 2024 13:40

Very good comms, professional and informative at all times. Fast delivery.

Thank you for your really positive 5 star review of our service.

Excellent office chair, this is the second one I've purchased - very comfortable, even after 8 hrs constant use.
No need to buy the expensive £400+ units, this is by far the best chair in its price range. Quality product with a very fast delivery date, excellent comms from the supply team as well.

This is absolutely fantastic to hear, thank you very much for your review of the Nautilus Ergo Luxury Mesh 24 Hour Executive Chair.

Excellent

Tony West, Gravesend
22 June 2024 21:56

First class service

Thank you very much for your great review, we really appreciate your feedback of our service.

Quality product

Fantastic to hear thank you for your 5 star review.

Excellent

Trusted Customer
21 June 2024 12:25

'Would absolutely shop here again and recommend to friends. Great service.'

If I could rate 20/10 I would. Brilliant service, very fast response time and always very kind and courteous.

I had been sent something that was wrong and something that was slightly damaged in my parcel and they sorted it out really quickly. Sent replacements of just what I needed rather than the whole box and they came very fast.

Thank you very much for taking the time to leave great feedback. We really appreciate your fantastic comments about our service.

Excellent

Caroline Davies, Torfaen
21 June 2024 10:33

Good communication and prompt delivery

Thank you for the fantastic 5 star review of our service.

Great service. Lovely comfortable chair; raising arms are useful so the chair can be tucked under the desk. Some difficulty aligning the bolts with the bolt holes when assembling but otherwise relatively easy to put together. Pleased with my purchase 😁

Thank you very much for reviewing your new Nautilus Luna Designer mesh chair, we appreciate your comments greatly.

Excellent

Trusted Customer
21 June 2024 08:19

'Nice sturdy chairs easy to keep clean'

Very good -advised of delivery etc

Thank you very much for taking the time to leave really great feedback.

Nice study chairs. These are actually used by adults in our nursery setting so that they are able to sit low with the children

Fantastic to hear, thank you for the really great feedback.

Good

Trusted Customer
20 June 2024 11:40

'Pedestal'

Very quick service and very good price.

Thank you for taking the time to leave great feedback.