Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,399 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Trusted Customer
10 July 2024 18:48

Superb communication and received the order within 24 hours of ordering.

Thank you very much for taking the time to leave such a positive review.

Comfortable chair with plenty of adjustment settings. Took approx 10 mins to build.

Brilliant to hear, thank you for the fantastic feedback.

Good

simon westley
8 July 2024 16:58

The delivery was prompt and i got regular updates about the package and when it would be delivered

Thank you for taking the time to leave your review.

Excellent

Trusted Customer
7 July 2024 13:46

'So good I ordered another one'

Very prompt delivery.

Fantastic to hear, thank you very much for taking the time to leave feedback.

Good quality storage which matches my other office furniture. Just ordered a taller one for my husband.

Excellent

Andrew Holmes, Renfrewshire
6 July 2024 09:05

'Comfortable and stylish office chair'

Service was quick. I bought the chair (on a week day) and it arrived within 48 hours

Great to hear, thank you very much for your really positive review.

A comfortable office chair that can be adjusted for height. Putting it together took me a while and at times you might need a second person to help you. Delivery was quick: I bought it on a Monday and it was delivered within 48 hours.

Thank you very much for taking the time to leave great feedback.

Excellent

ROBERT KOCH, London
3 July 2024 13:11

Superb, customer driven

Wonderful to hear, thank you for your really positive comments.

Excellent

Trusted Customer
1 July 2024 10:23

Very Quick service

Great to hear, thank you for the really positive feedback.

Very good, very comfortable good price.

Thank you for taking the time to leave the 5 star review.

Excellent

Trusted Customer
1 July 2024 09:44

good

Great to hear, thank you for your positive review.

Excellent

Martyn James, Swinton, Rotherham
1 July 2024 09:21

'Home Office Desk'

Delivered on time.

The driver/delivery man was very helpful in placing the desk in the room I was going to use it.

Great to hear, thank you very much for your fantastic review.

Very robust, high quality product,

A lot heavier than expected, so although I found it easy to put together by myself, it definitely needs two people to turn the desk over once it has been put together.

For me personally, as I tend to sit with my legs crossed under the desk, the height of the legs could be increased by about 5mm, as the extending screws were not quite enough to raise the desk above my crossed knees, but this was remedied by using the chipboard pieces that came with the packaging as blocks under the feet.

All in all a very good product which has given me increased desk space.

Thank you very much for your feedback, it is greatly appreciated and I will certainly let the manufacturer know your comments and findings whilst putting this desk together.

Excellent

Sarsy, Liverpool
1 July 2024 07:30

'Great people to deal with'

Brilliant service and will be a returning customer.

Thank you very much for taking the time to leave great feedback.

Excellent product and they look great with excellent comfort

Thank you for the 5 star review, your feedback is very much appreciated.

Excellent

Trusted Customer
30 June 2024 17:33

very quick

Thank you for the great review.

simple to assemble

Thank you for the positive feedback.