Spotted Penguin - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Spotted Penguin customer service reviews
Trusted Customer
6 August 2024 08:56
'Delivery'
Both items would have delivered better I'd using same courier
Thank you for your feedback.
The items ordered would have come directly from the manufacturers warehouses. Nautilus is in West Bilston and Dams is in Liverpool, so unfortunately this was not possible.
Trusted Customer
6 August 2024 08:31
'Great product'
quick and simple.
Thank you for taking the time to leave great feedback.
Trusted Customer
5 August 2024 09:58
'A great choice for a no-nonsense office chair.'
Delivery was swift and I was kept informed of the order status at every step.
Fantastic to hear, thank you.
Dams Vantage 100 Operators Chair
This is a basic office chair, but it was great value, and it does everything required of it. Cheap chairs often lack sufficient cushioning, or the cushions go flat after only a few weeks. This is a 'proper' office chair designed to be used. It's comfortable, functional and comes at an excellent price. Delivery was swift, too, which is appreciated.
Fantastic to hear, thank you very much for the feedback.
David Monteith, Chaesterfield
5 August 2024 09:51
Refurbished 2 office buildings, excellent service and products.
Have recommended to some other business who were looking for furniture
Great to hear, thank you for your review.
Mercy, London
3 August 2024 06:10
'I am very happy and well definitely buy more products from this company nex'
Good service and delivery and packaging was also great
Thank you very much for taking the time to leave such great feedback.
Titan One Piece Classroom Chair - (6-8 Years) 350mm Seat Height
The quality of this chair is top notch. I recommend this chair
Great to hear, thank you.
Titan One Piece Classroom Chair - (8-11 Years) 380mm Seat Height
The best quality chair I’ve bought. I fully recommend this chair
Brian Donnelly, OX11 7HH
2 August 2024 07:32
Good service
Thank you very much for your really great feedback.
Metalicon Mains Lead UK Plug to 3 Pole GST Female Connector 2m - Black
Very happy with item
Metalicon Boost Desktop Module - 2 Mains Power, 2 Ethernet
Very happy with item
Thank you for the great review.
Trusted Customer
2 August 2024 07:23
Good quality
Thank you very much for your great review.
Dynamic Impulse Box Leg Straight Table 1200 x 800mm
Good quality.
Great to hear, thank you very much for the feedback.
Trusted Customer
2 August 2024 07:17
'Perfect transaction'
Good
Thank you for the feedback.
Gopak Economy Folding Table (W) 1220 x (D) 610mm
Robust, light, good quality. Just what was required. Delivered on time.
Great to hear, thank you for the review.
Trusted Customer
30 July 2024 22:39
good service
Great to hear, thank you for taking the time to leave great feedback.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
excellent quality
Nicky Gulley-Brown
30 July 2024 17:34
'Arrived eventually'
Delivery not to us - but to a property about 10 doors away even though I used what 3 words within my order details to help the delivery driver.
Thank you very much for your feedback.
Unfortunately, the driver really struggled to find your address as many of the houses on your road do not have numbers. I have looked into this and on the POD and in the notes section on your order, I cannot see the 'what 3 words' information which would have definitely helped. I am very sorry that the driver seemingly delivered about 10 doors down from your address and left your parcel with a neighbour as although it is standard protocol, it can be quite inconvenient too.
I hope that you were able to bring your chairs to your address easily.
Dams Taurus Black Frame Stacking Chair - Pack of 4
ordeing was easy
Great to hear, thank you for taking the time to leave feedback.