Spotted Penguin - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Spotted Penguin customer service reviews
Richard Mcadam, Galleywood
24 July 2024 06:31
'Great experience.'
Very easy to place the order. Very impressed with follow up call to inform of delivery date. Because of seamless ordering and delivery I didn't need to talk to customer services. Would easily use these again if this transaction is anything to go by.
Thank you for the fantastic feedback, we really appreciate you taking the time to leave a 5 star review.
Gopak Enviro Early Years Daisy Shaped Table
Superb quality table and a great selection of colours. Impressively fast dispatch and delivery for a piece of educational furniture.
Wonderful to hear, thank you again for your feedback.
Nafi, London
23 July 2024 10:08
'A+ Service'
I got a phone call from with the timeslot, they came and delivered perfectly.
Thank you very much for taking the time to leave such great feedback.
Gentoo Rectangular Desk with Cable Managed Legs - 1400mm x 800mm
Beautiful finish and sturdy material. Isnt out of place in a home living room.
Wonderful to hear, thank you for your review.
Trusted Customer
23 July 2024 09:57
Very quick service - slight problem with desk top but sorted immediately. Very helpful customer service department.
TC Marlos Mesh Back Chair with Folding Arms
Koshy, Hounslow
22 July 2024 10:59
'Happy with the service from Furniture Direct'
I have bought from this company before.
The table I bought was well priced and the size and colour options available was good too.
Communication regarding despatch and delivery was provided within an hour after order, which is really good.
The table arrived following day and the delivery was free of charge.
Trusted Customer
22 July 2024 08:43
Excellent service
Fantastic to hear, thank you for the really great review.
Dams Desk Mounted Wave Fabric Screen 1800mm
M Goodliff
20 July 2024 17:54
'A good product'
The assembly notes were clear but it would have been helpful to explainn at which point the locking nuts were fitted.
Preferable to have the back of the unit white both sides.
All the nails were very rusty.
Thank you for taking the time to leave your review. If you contact customer services will will be very happy to replace the nails and help you with any assistance.
Essentials Small Narrow Bookcase - White
A useful sized book case.
Great to hear, thank you.
Trusted Customer
19 July 2024 13:22
'Excellent product and service'
Great service
Thank you for taking the time to leave great feedback, it is appreciated very much.
Titan One Piece Classroom Chair - (8-11 Years) 380mm Seat Height
Strong chair. My son loves it.
Great to hear, thank you for the 5 star review.
Olga Scott, London
16 July 2024 14:47
'Pleasure to deal with !'
Absolutely amazing customer service: immediate/ clear replies to all questions, super prompt delivery - impressed... ! Thank you !
Thank you very much for your really super feedback, we really do appreciate your comments.
Nautilus Avanti Bonded Leather Cantilever Chair
Good looking 'waiting chair' , generous in size and comfortable.
Decent choice of colours is also a bonus.
Great to hear, thank you for the 5 star review.
Trusted Customer
16 July 2024 09:29
Excellent very efficient
Thank you very much for the fantastic 5 star review.
Trusted Customer
16 July 2024 08:59
Parcels arrived promptly.
Great to hear, thank you for taking the time to leave your review.