Spotted Penguin - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Spotted Penguin customer service reviews
Sue Cox
12 August 2024 11:06
Not particularly good, when I spoke to someone on the phone.
Thank you for taking the time to leave feedback. I'm afraid that it looks like you spoke to our out of hours team messaging team, but didn't leave a message for us to call you back. I'm very sorry that you were disappointed with the service, but if you do need any further information please call us between 9am - 5pm, Monday to Friday and we will be very happy to help.
Dams Taurus Black Frame Stacking Chair - Pack of 4
Very good value.
Thank you for your review.
Trusted Customer
12 August 2024 10:11
'Great Service & products'
When I first contacted OFD they were very helpful with any questions I had, I found it easy to place the order we wanted. We was kept informed of the stage our order was at and they contacted me to arrange our order delivery.
Thank you for taking the time to leave such fantastic feedback.
Gopak Economy Folding Table (w) 915 x (d) 685mm
These tables are strong but are lightweight so also makes them easy to manoeuvre and fold up/unfold. They have a nice oak affect finish. Very nice sized table.
Great to hear, thank you for the review.
Gopak Economy Folding Table - (W) 1830 x (D) 685mm
These tables are strong but are lightweight so also makes them easy to manoeuvre and fold up/unfold. They have a nice oak affect finish.
Gopak Economy Folding Table (W) 1220 x (D) 685mm
These tables are strong but are lightweight so also makes them easy to manoeuvre and fold up/unfold. They have a nice oak affect finish.
Trusted Customer
12 August 2024 08:16
lightning speed delivery
Fantastic to hear, thank you for the 5 star review.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
love these chairs have had 2 before
Thank you for your fantastic review, it is greatly appreciated.
David Norton
11 August 2024 09:08
Excellent service
Thank you for taking the time to leave such great feedback.
Gopak Economy Folding Table (w) 915 x (d) 685mm
Easy to handle
Lionel, Sussex
9 August 2024 09:37
'A solid 9.5 out of 10.'
Very quick delivery, but see comment about damage to cardboard box resulting in scuff marks to leg support.
Thank you for taking the time to leave great feedback.
I believe that our customer services have reached out to you to offer replacement parts for your new chair.
TC Mat for Hard Floor - 880 x 1210mm
Great purchase to protect my flooring, and easy enough to cut to and fit around my fireplace border.
Teknik Ergo Comfort Operator Chair with Black Base
The chair itself is perfect for my home office, and I'm glad I purchased the optional extra arm rests. A couple of minor negatives: firstly one of the base 'legs' was scuffed as it was poking through the cardboard box when delivered. Secondly the assembly instructions are basic to say the least. It is mostly self-explanatory, but the plastic sleeve for the backrest stem needs to be removed from the backrest and fitted to the seat base first. This is not shown/explained.
Thank you very much for your 5 star review.
Teknik Comfort Height Adjustable Arms
Perfect for my needs.
Trusted Customer
8 August 2024 21:46
'Very attractive, stylish computer chair'
Prompt delivery and good communication
Great to hear, thank you very much for your feedback.
Trusted Customer
8 August 2024 12:14
'Wishes can come true.'
I ordered this item at 4pm. My husband wished someone would be waiting on the doorstep when he woke up in the morning bringing his new chair- lo and behold there was !!!! It was just 10am. Magnificent service.
That is really great to hear, thank you for sharing such fantastic feedback.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
I got this chair for my husband who has mobility problems including facet joint syndrome which means his neck needs adjustable support. This chair enables him to swivel round and speak to people or watch tv more comfortably. He is very pleased with this chair.
Thank you for taking the time to leave your 5 star review, it is greatly appreciated.
Trusted Customer
7 August 2024 16:14
'Great quality and delivery - brilliant service.'
Thorough easy and quick.
Thank you for taking the time to leave great feedback.
Dynamic Chesterfield Bonded Leather Executive Chair with Arms
Very comfortable and very smart looking….helps finish the vintage look we were trying to make.
Very good quality and seems durable. Very pleased with quality and super fast delivery.
Thank you.
Great to hear, thank you for the 5 star review, it is greatly appreciated.
Trusted Customer
7 August 2024 14:04
Excellent timely service
Thank you very much for your fantastic review.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm
Ordered at lunch time Tuesday and it arrived at 9:50am Wednesday. Excellent service. Really sturdy desk which was easy to put together.
Brilliant to hear, thank you for the great feedback.
Anushka Gunes
7 August 2024 09:54
Great service
Thank you for the five star review of our service.