Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,399 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 19 of 140
Excellent

Jason Thomas, Aberystwyth
8 October 2024 12:26

'Excellent product'

Excellent quality

Gentoo-Corner-Desk-with-Double-Upright-Leg-1600-x-1200mm.jpg

Excellent quality and easy to assemble

Good

Angela, Middlesbrough
7 October 2024 09:28

'Great Chair, adjustable to everyone's DSE needs.'

Unfortunately they weren't delivered on the day specified and we weren't informed. So we though the chairs had been lost. They did arrive the next day, but communication could have been better.

Thank you for taking the time to leave great feedback.

Great price for a fantastic chair. We purchased 3 for our office, our staff found them comfortable and all were able to adjust per there DSE requirements. So adaptable to all shapes and sizes, we now planning to buy 2 more. Highly rated, especially for those with lumber and posture issues.

Thank you very much for your really fantastic review of the TC Ergo Lite chairs.

Excellent

Timothy Sykes, Gloucester
6 October 2024 13:23

'Delivering My New Office Chair'

The service was fantastic. if you ordered it before 2pm that day you would get it delivered the next working day, Great service.

Thank you very much for your really fantastic review of our service.

Excellent

Trusted Customer
4 October 2024 10:32

Delivery driver brought the box into the house for me.

Thank you for the really great 5 star review.

Good chair comfortable, a bit of a fiddly to put together, but managed to get it sorted.

Thank you very much for taking the time to leave great feedback.

Excellent

Trusted Customer
4 October 2024 10:03

Received next day as advertised

Great to hear, thank you very much for your positive 5 star review.

Prompt delivery and received next working day as promised. Clear instructions to construct the chair which I managed single handed. Please note however that the width of 525mm quoted in the specification relates to the seat. The overall width including the arms is 635mm. This means that the chair will not push into the space between the pedestals of my desk which is 595mm as I had anticipated, hence my 4 star rating.

Thank you for the feedback. I will certainly look into this.

Excellent

Roger André, Haverhill, Suffolk
2 October 2024 13:28

'Top notch!'

Always have the right product at a reasonable cost with prompt delivery.

Fantastic to hear, thank you very much for your review.

Simple and effective. Easily stored and readily available.
Ensures safe handling of collapsible legs.

Thank you very much for the 5 star feedback, it is greatly appreciated.

Excellent

Trusted Customer
1 October 2024 16:24

'Good all round service and product'

Very helpful sales assistant when I phoned with a query. Easy online ordering. Speedy despatch and delivery.

Thank you very much for taking the time to leave such fantastic feedback about our service.

Table was easy to assemble, looks good, seems solid.h

Thank you for the 5 star review, it is greatly appreciated.

Excellent

Trusted Customer
25 September 2024 07:29

'Great Service - produce as described'

Great communication. Product practical & as per description.

Delivery service very good & desk packed site securely

Thank you very much for taking the time to leave such great feedback.

Excellent

Michael Sutton, Suffolk
25 September 2024 07:14

Good service. Prompt delivery.

Thank you for taking the time to leave such great feedback.

Not cheap but really top quality. Well packaged. Easy to assemble and adjust.

Fantastic to hear that you are pleased with your new operator chair.

Excellent

Trusted Customer
24 September 2024 15:58

'Operator's chair'

Very good.

Thank you very much for taking the time to leave such a positive review.

Is as described. Good quality chair at a reasonable price. Pleased to get it earlier than expected.

Thank you for the great feedback.