Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,398 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 17 of 140
Excellent

Trusted Customer
24 October 2024 08:32

'Excellent high back office chair'

The service from Office Furniture was good. The chair I wanted was out of stock but I left my email and they told me when it came in and it was with me a few days later

Thank you for the really wonderful feedback of our service, it is greatly appreciated.

I bought this because I like a chair with a really high back to support my head (when I fall asleep sitting in it) and this is excellent. Very comfortable too. Just what I wanted

Thank you very much for your really fantastic review.

Excellent

Trusted Customer
22 October 2024 15:01

'Review of new office chairs.'

Very good service with a very competitive price for chairs.

Great to hear, thank you for the great review.

Dams-Hale-Operator-Chair-with-Adjustable-Arms.jpg

Received two lovely new office chairs, they should have new owners very soon! 👍

Thank you for the picture and the feedback, these really are great chairs and very comfortable too.

Excellent

Christine Stevenson, Edinburgh
21 October 2024 10:28

'Class table'

Excellent

Thank you for your really great review.

We are very happy with our table it’s the correct size for our classroom and the children’s adjustable work chairs can fit under it perfectly. We use it to have our snack and do theme work.
Chrissy

This is really lovely to hear, thank you for taking the time to leave such brilliant feedback.

Excellent

Trusted Customer
19 October 2024 08:22

'SMART OFFICE CHAIR'

Great service
good communications from start to finish

Brilliant to hear, thank you very much for your review.

Great value, very comfortable chair, looks smart too
Relatively easy to assemble
Great comms from placing the order to delivery
Recommended

Thank you very much for the fantastic 5 star feedback, it is greatly appreciated.

Excellent

Jeff, Billericay
17 October 2024 12:22

'Office Chair for Heavyweight people'

Attentive fast and efficient, next day delivery if ordered by 3pm. Delivery was alerted with a satellite image of where it was dropped

Thank you very much for your wonderful 5 star review of our service.

Excellent

Trusted Customer
14 October 2024 14:47

Helpful staff who responded to enquiries quickly and efficiently.

Thank you very much for taking the time to leave such great feedback, it is much appreciated.

Excellent build quality and a vibrant colour. Just the thing we need to create a welcoming and flexible space.

Robust and stackable and a lovely colour.

Good quality and a lovely colour.

Great to hear, thank you for the the 5 star review.

Robust and stackable and a lovely colour.

Excellent

Trusted Customer
14 October 2024 08:43

ll went very well

Great to hear, thank you for the review.

Excellent

Trusted Customer
14 October 2024 08:22

'Efficient and fast.'

Efficient and fast.

Great to hear, many thanks for your 5 star review.

quick delivery, comfy chairs for the team.

Thank you very much for taking the time to leave your feedback.

Excellent

Tony Richardson, Seaford
12 October 2024 08:53

'Good quality & price'

Product exactly as advertised. Ordering very easy and delivery on time .

Looked at several other suppliers but this was best for price - not at the expense of quality

Thank you very much for your really fantastic review of our service.

Gala-Rectangular-Desk-with-Twin-Cantilever-Legs-1200mm-x-600mm.jpg

Very pleased with quality and the number of fixings which made the table strong and secure. Very easy to assemble.
Delivery was as promised - next day

This is really great to hear, thank you for the really wonderful feedback.

Average

Trusted Customer
11 October 2024 10:22

long lead time which kept being put back

Thank you for taking the time to leave your feedback. I can see that you ordered a made -to order TC book case in a maple finish which does have a long lead time of 8-10 weeks.
Although the delivery date was unfortunately changed, it was still delivered within 8-10 weeks.