Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,398 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 16 of 140
Excellent

Trusted Customer
29 October 2024 14:18

Next day delivery, you can't ask for better than that!

Thank you very much for your wonderful review of our service.

Dams-Hale-Operator-Chair-with-Adjustable-Arms-2.jpg

Great chairs and very comfortable too!

Brilliant to hear, thank you for taking the time to leave a 5 star review.

Excellent

James Edward Webb, Maidstone
29 October 2024 09:04

The delivery driver was very good, most helpful and went that little bit further than others.

Thank you for your really great review of our service, it is very much appreciated.

All went together very well. The finished article was up to expectations, and looks great.

Fantastic to hear, thank you for the great feedback.

Excellent

Trusted Customer
29 October 2024 05:22

'Exactly as advertised.'

Delivered on time

Great to hear, thank you very much for your great review of our service.

Good quality and value for money. Simple classic design.

Thank you for taking the time to leave a fantastic 5 star review.

Excellent

Clarissa Courtney-Jones, Cardiff
28 October 2024 12:07

'Solid quality desk.'

Great solid desk, kept well informed via email. Packaging was very secure and labelled well.

Thank you very much for your really fantastic review.

Good

John Smith, Derbyshire
28 October 2024 09:20

Value for money.

Thank you very much for taking the time to leave really great feedback.

Excellent

James Hindson, Shrewsbury, UK
28 October 2024 07:35

'Great desk - instructions on assembly need improving'

Product arrived on time - no problems or improvements to suggest.

Great to hear, thank you very much for taking the time to leave your review.

Desk looks great - really pleased. HOWEVER, the instructions on assembly need to be improved - some diagrams too small to be clear - they need to be bigger with maybe a few words here and there. Had to ring Dam to get some clarification. The guy we spoke to by the way was brilliant and helped solve the problem easily -his name was Steve. Some were incorrect especially when it came to the drawers and fitting some of the last tighteners. Had to use our own common sense. Maybe do some you tube videos to help people?

Thank you very much for your feedback. I will certainly speak to Dams regarding this.

Excellent

Gary Mann, Portsmouth
28 October 2024 06:49

'Quality, well built product, easy to erect.'

Each time we have used Office Furniture Direct we have been very happy with the experience from placing the order to the delivery service and quality of the products.

Thank you for your really fantastic review, it is greatly appreciated.

Order process easy, delivery quick and a quality product which is easy to erect.

Thank you very much for your 5 star review.

Excellent

Gary Mann, Portsmouth
28 October 2024 06:45

'Comfortable ergonomic chair, excellent service'

Very easy to order, fast and efficient service from start to finish

Great to hear, thank you for your 5 star review.

Very comfortable ergonomic chair, fast and efficient service from provider from start to finish.

Thank you very much for taking the time to leave such great feedback.

Excellent

Trusted Customer
27 October 2024 18:49

'Good company to deal with.'

Very good and prompt service.

Thank you for your kind words and fantastic feedback.

Easy to purchase, Item as described. Delivered on time by courtious driver.
Well done.

Thank you for the great 5 star review, it is very much appreciated.

Excellent

Sime Wright, East Yorkshire
25 October 2024 07:30

'Great experience.'

Great service. A very easy, fast purchase.

Thank you very much for taking the time to leave such great feedback.

The desk is well made and quite solid.
I use it as a crafting table. It's big enough to do the job but small enough not to be in the way. Folds nice and flat to put out of the way.

Fantastic to hear, thank you very much for the 5 star review.