Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,396 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%
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4 star (154 reviews)
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Latest Spotted Penguin customer service reviews

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Good

malcolm lippiatt
15 August 2019 08:59

Actual time of delivery was very good - 2 days. Desk was well packaged. When the desk was assembled it was solid excellent in appearance and ideal as an office desk. The only drawback was that there were no instructions to aid assembly.

Thank you for the great feedback, it is very much appreciated.

Very good, well worth the cost.

Good

Trusted Customer
5 January 2019 08:44

'Decent item'

The desk clamp is fine and suits my requirements. I did find the delivery a little slower though, given many on line purchases arrive within 24/48 hrs these days.

Thank you for feedback.

Our standard free delivery is 5-7 working days for the Metalicon Kardo pole mounted monitor arm, but if you do require any orders quicker please advise and we can upgrade the delivery to next day or a day of choice for an additional cost.

Good

Nicole Hines
31 October 2018 11:43

'Good quality and hassle free!'

The desk is great quality and best of all they deliver and assemble it! Not the cheapest desk but it fits perfectly in the room and it was worth every penny for a smooth service and hassle free assembly!

Thank you very much for the fantastic review, it is appreciated greatly.

Good

Lorna C., Glasgow
4 September 2018 08:58

'Good quality furniture at a reasonable price'

Overall the service was pretty good, the furniture that arrived was of a high quality and it was well packaged so didn't arrive damaged. I only gave four stars because I was informed the pedestals I had ordered were out of stock, however I was only informed after I had placed the order. It would have been nice to know beforehand as I could have chosen something different instead of delaying my project. I would recommend this company, easy way to order office furniture without too much hassle.

Thank you for taking the time to review us, we appreciate your comments.

Good

Charlie Lingham
1 September 2018 12:14

'Good service - poor product'

Good range of office furniture. Order placed and delivered on time as promised.

Thank you for the great service review, however I am sorry that you are unhappy with your Gentoo Executive Tall Pedestal 3 Drawer - please get in touch with us to discuss any problems you are having.

Good

Michael Small
2 August 2018 08:25

'Very good all round'

Avery straight forward ordering service. The chairs are excellent and I would definately recommend them.

Brilliant to hear, thank you for the great review of both our service and your new Titan chairs.

Good

Trusted Customer
16 July 2018 08:53

Good service and communication

Thank you very much for the review, it is appreciated greatly.

Really good quality and easy to assemble

Good

Tracy Fowler, Derby
9 July 2018 08:58

A good fast services. Order one, delivery the next. Only down side had to assembly the bookshelf myself, but it was fairly straight forward.

Thank you for taking the time to review our service, it is appreciated.

Good

Trusted Customer
1 July 2018 11:25

The chair is very comfortable and it arrived in advance of the delivery date.
I would suggest that friends look at your site if they are looking for office equipment and I would order again if I needed further equipment

Thank you very much for taking the time to leave your review, it is appreciated.

The chair is very comfortable

Good

BBW, Stevenage
25 June 2018 09:32

Very good customer service, nice people to deal with.

Thank you very much for your great comments and review.

All good apart from one arrived damaged.