Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,398 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Good

BBW, Stevenage
25 June 2018 09:32

Very good customer service, nice people to deal with.

Thank you very much for your great comments and review.

All good apart from one arrived damaged.

Excellent

DENISE WARD, Coventry
24 June 2018 10:33

'Excellent company'

I cannot fault my experience with Titan Direct from placing my order to the delivery of it. The chairs are of excellent quality, really sturdy and they arrived well packaged within a few days of my order. I would certainly use this company again and would highly recommend them to anyone.

That is really brilliant to hear, thank you for your great comments and recommendation to others.

I bought these chairs for my 5 grandchildren for when they visit. I found it really difficult to source chairs of the right size and as these are chairs ordered by schools they are totally fit for purpose, really sturdy in a range of colours and will last for years. I and they are absolutely delighted with them.

Excellent

Trusted Customer
20 June 2018 09:17

Fast Delivery & Low Price

good quality and low price

Fantastic to hear, thank you for the great review.

Excellent

Trusted Customer
10 June 2018 10:11

'Great desk.'

Prompt service and delivery.

Thank you for the great review of our service and prompt delivery.

Excellent desk, just what my son needed, easy to put together too.

Excellent

william brennand
9 June 2018 22:00

'A good saw but not in the wind'

The saw and the stand came on time without any hassle but the Titan saw I had

previously for some reason burst into flames I put it down to sawing on a windy

day and the sawdust catching fire on a hot blade, but I have bought another

Titan saw.

Good

Trusted Customer
29 May 2018 12:09

Great service and excellent product

Thank you very much for the great review, we appreciate your comments.

Great product and good value

Excellent

Trusted Customer
15 May 2018 08:52

Swift efficient service - item arrived on time, and not damaged.

Thank you for the 5 star review, we appreciate your really fantastic feedback of our service and delivery.

Excellent chair - great price.

Excellent

Anthony Willcox
14 May 2018 11:49

Goods delivered on time and very pleased with the quality

Thank you very much for taking the time to leave such great feedback.
If you need anything else, please just give us a call on 01480 220311.

Nice quality chair at a good price. Easily adjustable with a good range of seating height.

Excellent

karen severn
8 May 2018 14:42

'Good to deal with'

lovely, very efficient

Fantastic to hear, thank you very much for the 5 star review, it is very much appreciated.

Excellent

Trusted Customer
4 May 2018 08:08

'Lovely chairs excellent quality .'

Very swift delivery and arrived on the communicated day , in good condition.Titan appear to be the only firm to offer chairs in all sizes for children and Titan Direct were able to deliver the small quantity I wanted , unlike most companies.
My only reservation was that there was no way of telling at what time my delivery was being made and tracking would have been helpful.

Sturdy , excellent quality, lovely bright colours.