Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,398 reviews)

Ratings based on data collected by third party reviewing platform.

5		86%
4		11%
3		2%
2		0%
1		1%

Latest Spotted Penguin customer service reviews

Excellent

Trusted Customer
15 February 2018 14:07

delivered as promised excellent quality well protected and wrapped

Thank you very much for taking the time to review our service as excellent, it is very much appreciated.

Excellent

A. D., Brighton
13 February 2018 09:28

'All delivered as promised.'

All delivered as promised. Would certainnly recommend this company

Thank you very much for the fantastic 5 star review of our service and delivery.

Our free delivery service is a great service that we are proud to be able to offer our customers.

Excellent

Paul Davies
13 February 2018 04:54

'Ease of use, fast service'

I only wanted one chair for my son, and had hunted around. Was surprised to find such low quality combined with high prices at the most obvious places. Also, lack of basic useful info - e.g. size! My Google search led me to Titan's website which gave very clear information about various styles and sizes, and a breakdown of cost plus expected delivery time. Wish I'd tried here first.

Thank you for your really great review of our service and easy to use website, we appreciate your fantastic comments very much.

Titan 4 Leg Classroom Chair - (6-8 Years) 350mm Seat Height

Perfect for the price, and well packaged.

Thank you for the 5 star review of the Titan 4 leg classroom chair.

Excellent

Trusted Customer
10 February 2018 08:08

Exemplary service. Excellent product!

Thank you for the really great review of both our service and the new Gentoo Carter luxury faux leather chair, we appreciate your comments very much.

Excellent

janet carter
6 February 2018 07:56

'Excellent service'

I ordered a chair for my grandson and I realised that I wouldn’t be able to do express delivery.I telephoned to ask if there was a chance I could have it in time for my grandsons birthday.A pleasant extremely helpful young lady pulled out all the stops and the chair arrived on time and well boxed. I was very grateful for the service and product.

Thank you very much for the really great review and kind comments, it is very much appreciated.

Excellent

Jonathan Greenhalgh
23 January 2018 07:34

Thank you for the excellent review, we appreciate you giving us 5 stars for both our service and the Gentoo I standard cupboard.

Dams Double Door Cupboard with 5 Shelves - 2140mm High

.................................................

Excellent

Michael Gallagher
19 January 2018 10:38

prompt delivery and solid product,.,.

That is brilliant, thank you for taking the time to review us as excellent.

Good

Alison Jackson, wells ba5
7 January 2018 12:36

very prompt

Brilliant, thank you for the great review.

Titan+ Antibacterial One Piece Chair Size 2 (4-6 Years)

nice wipe clean chairs.antibac to help fight bugs

Excellent

Susan Potter
19 December 2017 10:12

'Would use this company again.'

Furniture arrive in good condition and in good time. Got a call to say furniture was in it's way by the driver. I would use this company again.

Thank you very much for reviewing us as excellent, it is very much appreciated and we look forward to hearing from you again.

Dynamic ISO Black Frame Fabric Chair

This table is just right for a comfortable size room board room. Arrived in good condition.

Dynamic Impulse Boardroom Table - (w) 1800 x (d) 1000mm

Comfortable enough for a board room meeting room. Good condition. Very happy, and would recommend.

Excellent

Kevin Hamlin
13 December 2017 07:32

Super efficient service, friendly staff, and good delivery time

Thank you very much for the really fantastic review of our service and delivery.

Titan One Piece Classroom Chair - (14+ Years) 460mm Seat Height

Lovely robust comfortable classroom chairs.. Titan one piece