Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,398 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 130 of 140
Good

Michael Small
2 August 2018 08:25

'Very good all round'

Avery straight forward ordering service. The chairs are excellent and I would definately recommend them.

Brilliant to hear, thank you for the great review of both our service and your new Titan chairs.

Excellent

Trusted Customer
30 July 2018 10:38

Easy to deal with, very helpful and able to supply everything I needed.

That is brilliant to hear, thank you very much for the great 5 star review.

The product is exactly as shown on their site and was delivered quickly.

Excellent

Tony Cruickshank
18 July 2018 06:54

Excellent service all round.
Furniture was delivered on time, following a call discussing delivery date and times.
No fuss.
Would definitely recommend

That is brilliant to hear, thank you very much for taking the time to review us as excellent.

Excellent furniture and service

Good

Trusted Customer
16 July 2018 08:53

Good service and communication

Thank you very much for the review, it is appreciated greatly.

Really good quality and easy to assemble

Excellent

Trusted Customer
15 July 2018 13:25

I could not necessarily find all the choice I had wanted and it was not always possible to see all the colour combinations. But it was quick and easy to order and the desks were delivered efficiently and in good condition. Some products are better value than others so you have to choose carefully. I have ordered more than once and I will re-order in future.

Thank you for the fantastic service review, we appreciate it very much.

reasonably good quality furniture..

Good

Tracy Fowler, Derby
9 July 2018 08:58

A good fast services. Order one, delivery the next. Only down side had to assembly the bookshelf myself, but it was fairly straight forward.

Thank you for taking the time to review our service, it is appreciated.

Excellent

Janice Legrain
9 July 2018 07:27

'Prompt and speedy'

Prompt and speedy service and delivery. Would definitely be happy to purchase from this company again.

That is really great, thank you for the fantastic review of our service.

Excellent

Trusted Customer
4 July 2018 15:26

delivery was as advertised, set up quick, product is good quality

Thank you very much for your great 5 star review, we appreciate the fantastic feedback.

the desk is good quality for the price

Good

Trusted Customer
1 July 2018 11:25

The chair is very comfortable and it arrived in advance of the delivery date.
I would suggest that friends look at your site if they are looking for office equipment and I would order again if I needed further equipment

Thank you very much for taking the time to leave your review, it is appreciated.

The chair is very comfortable

Average

Mark Ansermoz, Sutton Coldfield
29 June 2018 07:51

'Delivery Driver with Attitude'

Excellent product pity about the delivery driver

Thank you for the review.

I am very sorry that you have had a bad experience with the delivery driver. If you could email me at sales@office-furniture-direct.co.uk to let me know what happened, I will be able to contact the delivery company to ensure that this doesn't happen again.

Excellent product, exactly as described yet a little time consuming to assemble.