Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,399 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Trusted Customer
10 November 2018 12:41

'Great and efficient service'

Kept informed, delivery on time and as agreed. Couldn’t be better in customer service and execution. Thank you very much.

Fantastic, thank you very much for your really great feedback of our customer service.

Cheap and cheerful as they say. A bit tricky to put together as some parts don’t really fit or of questionable quality, but overall, can’t complain for the money spent on this set.
Tip: Get rid of the small threaded metal inserts (sorry, but they’re really cheap and rubbish), which suppose to hold the legs in place and use the plastic ones instead on all locations. Might be a bit tighter fit on one side, but they hold much better!

Excellent

michael williams
6 November 2018 08:04

'Good quality'

Very pleased with the quick delivery

Thank you for the fantastic review of our service and delivery.

Great value cupboard great finish on this unit

Excellent

James Bannister
1 November 2018 09:51

'Very Helpful and Organised'

I went to office furniture direct looking to get a few desks at a good price, spoke to a very helpful rep and we were sorted in no time. would highly recommend

Brilliant, thank you very much for your really great feedback of our service.

nice easy desks to build, ideal for most needs

Good

Nicole Hines
31 October 2018 11:43

'Good quality and hassle free!'

The desk is great quality and best of all they deliver and assemble it! Not the cheapest desk but it fits perfectly in the room and it was worth every penny for a smooth service and hassle free assembly!

Thank you very much for the fantastic review, it is appreciated greatly.

Excellent

Trusted Customer
14 October 2018 08:06

Prompt delivery. Product as expected and great prices.

Thank you for the feedback and 5 star review.

Excellent

Trusted Customer
13 October 2018 11:56

Very impressed with quality of all the furniture I purchased and this was backed up by a very efficient service.

Brilliant to hear, thank you for the 5 star review of our service.

Excellent

Steven Kang
4 October 2018 14:16

Prompt delivery, great product

Thank you for taking the time to review us, we appreciate it very much.

Great product at a great price

Excellent

Kevin McKay
2 October 2018 08:45

'Smart white desk!'

Perfect service, phoned up to get my address amended and the guy i spoke to was really helpful. No qualms at all.

Fantastic to hear, thank you for the great feedback.

Great desk for a great price, looks smart and is really sturdy.

Perfect addition to the office.

Excellent

raiko, manchester
30 September 2018 17:53

'Great service first time buyer'

great service from start to finish. very professional, delivered on time, quality products will definately be ordering again,

Thank you very much for the great review of our service and we look forward to hearing from you again.

very pleased with these chairs, comfortable

excellent quality good pricex

Excellent

Stuart Rainbow
29 September 2018 10:48

'Perfect'

Easy to order. Desk turned up on time and was as advertised.

Great to hear, thank you for the fantastic feedback.

Was in perfect condition and turned up on time