Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,405 reviews)

Ratings based on data collected by third party reviewing platform.

5		86%
4		11%
3		2%
2		0%
1		1%

Latest Spotted Penguin customer service reviews

Excellent

Trusted Customer
12 September 2023 08:28

'Good product, arrived on time'

Ordering online was good and delivery times were as stated. Product as described online and arrived in good condition.

Thank you very much for your really great comments of our website and delivery service.

ORN Rochester Stool

Lovely products, look just like online image.

Excellent

RAJ JHALL
9 September 2023 08:41

Great communications, and service.

Fantastic to hear, thank you very much for your great review.

Excellent

Trusted Customer
8 September 2023 03:53

'Great chair, very sleek and sexy! However no instructions for assembly'

The chair got here very quickly and was delivered

Thank you for taking the time to leave a really great 5 star review.

Nautilus Westminster Leather Faced Executive Chair

The chair is very comfortable for me and I’m not exactly a skinny guy. I’m using it at my desk and it’s got a good backrest so my posture is better than it was!
The only downside is no instructions for assembly are included in the box so I had to guess work my way through it. Despite that it was easy to put together but I recommend two people so you have enough hands putting the arms and back together
So far the chair is great, sturdy and holding up to me gaming for hours in a row!

Excellent

Trusted Customer
7 September 2023 11:13

'Excellent service'

Easy ordering via website and delivery within two days. Excellent service.

Thank you very much for the really great review, we appreciate the wonderful feedback.

Teknik Ergo Comfort Air Operator Chair

Very easy to assemble and good quality.

Excellent

Marion Costello
7 September 2023 07:04

simple to use, delivery was prompt, furniture was of good quality

Thank you for taking the time to leave such a lovely 5-star review.

Gentoo Corner Desk with Cable Managed Leg 1400 x 1200mm

simple to use, delivery was prompt, furniture was of good quality

Gentoo 3 Drawer Pedestal 567 x 426 x 600mm

simple to use, delivery was prompt, furniture was of good quality

Excellent

Anthony Watkiss
6 September 2023 14:58

Good value/

Thank you for the great feedback and 5-star review.

Excellent

Ray Oates
3 September 2023 10:15

Prompt delivery and product easy to assemble

Thank you very much for taking the time to leave really great feedback of our prompt delivery and easy assembly.

Excellent

Steve Trotman, Cornwall
1 September 2023 09:49

'Swift Service'

Acknowledgement of the order and despatch were almost immediate with delivery the following day. Timing could not have been better as this was part of a birthday surprise. Thanks again, regards Steve

Really fantastic to hear, thank you for the great feedback, it is much appreciated.