Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,400 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 47 of 140
Excellent

Caroline Fletcher
10 February 2024 08:56

'Great experience'

Easy online ordering. Great choice available. Quick delivery. Good communications & kept up to date on delivery status. Arrived when they said it would.

We appreciate your review and we're pleased that our efforts in quick delivery and clear communication met your expectations.

Nice desk. Good size. Easy to assemble & get in place. Sturdy piece of office furniture suitable for either commercial or home office.

Excellent

Trusted Customer
9 February 2024 14:06

'Chair'

Excellent service fast delivery

Thank you for the feedback. It is highly appreciated.

Good quality sturdy fabric lovely

Excellent

ANTHONY GREEN
8 February 2024 11:44

'Good quality chair very robust construction'

fast delivery, quality items

Great to hear, thank you for taking the time to leave fantastic feedback.

great item good quality !!

Excellent

Neil Elcock
8 February 2024 10:32

'Dams Taurus chairs'

Exelent chairs brought for a barbeers waiting room, very study and excellent quality.

Fantastic to hear, thank you very much for your review.

Excellent quality, very sturdy

Excellent

STEPHEN JAMES ladner, Southend-on-Sea
7 February 2024 09:51

'Mixed feelings'

Good selection of chairs, easy website to navigate. Delivery status advised and actually cam ahead of the quoted window.

Thank you for your feedback, we appreciate your comments and we will certainly look into this for you.

Excellent

Barry Boulton
7 February 2024 09:20

Excellent product and fast delivery

Thank you very much for taking the time to leave really great feedback.

Excellent

Ian Cowie, Edinburgh
6 February 2024 10:56

'Great Chair.....once built!!!'

Very speedy and efficient service assisted by DPD. Chair arrived by lunchtime the next day! The chair was £30 off list, can understand why.....very hard to assemble, had to severely compress the seat and back to align bolt holes to frame. Certainly NOT a one person job...more a marriage breaker! Having battled to achieve successful assembly chair fine!

Thank you for taking the time to leave feedback, we do appreciate your comments and will have a look into the instructions ourselves to see if and where improvements to installation can be made.

Excellent

Ryan Anthony Apsee, Portsmouth
6 February 2024 08:42

First class service from purchase to delivery. From the time I placed my order to my desk being delivered, there was excellent communication so I knew exactly what stage my order was at.

This is really fantastic to hear, thank you for the positive review.

A nice big sturdy desk which is exactly as advertised.

Excellent

Trusted Customer
4 February 2024 11:23

'All good.'

Efficient in all departments. Easy to order, good communication about timing of delivery, prompt delivery and a good product.

Thank you for taking the time to leave such a fantastic review, it is greatly appreciated.

Good product. Ordering was easy, communication and delivery outstanding.

Excellent

Peter Turner
2 February 2024 10:03

'Great Service'

Great service and price - delivery the next day

Thank you for taking the time to leave a really positive review of our service.

Great chair for the price