Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,400 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 46 of 140
Good

Trusted Customer
20 February 2024 07:31

'Good light foldaway tables'

As over Xmas period quite a wait for tables which was advised but delivery not on day that was confirmed. After phone call they were delivered next day but no phone call to say time as promised and found them outside the building, luckily well wrapped as was raining but tables are great for what we need and colour samples provided quickly

Thank you for the positive feedback, we appreciate your comments.

Excellent

Trusted Customer
17 February 2024 09:01

Excellent service - everything went smoothly, the order arrived when they said it would. Friendly service - love my purchase

Thank you for your review, we appreciate the kind words.

Excellent

Jenni Hardy
17 February 2024 08:03

'Excellent quality product'

Excellent quality and perfect functionally. This two drawer cabinet is just what I was looking for.

We highly appreciate your feedback. Thank you.

Good value for money and looks good too.

Excellent

PAUL DANIELS
15 February 2024 10:40

'Fantastic Service and support'

Excellent service from placing my order to receiving my product within a matter of 48hrs fantastic.

I had a slight issue with the chair not performing as it should . I discussed this with Claire at Office Furniture Direct , she sent me some information on how to resolve the issue which was successful. Fantastic service and support , now enjoying the chair in my home office

Thank you for your positive review, we are always happy to help.

Excellent

Trusted Customer
14 February 2024 21:14

'Competitive prices'

Easy to order, competitive prices and free delivery

Thank you very much for your 5 star review, it is highly appreciated.

Easy to assemble and fast delivery, seems good quality

Easy to assemble and fast delivery, seems good quality

Excellent

Mohammed Haseeb
14 February 2024 09:12

The product is good quality. Time to receive it was exceptional. Good value for money

Thank you for the feedback, it is highly appreciated.

As above the quality of items.

Excellent

Trusted Customer
14 February 2024 09:02

'?'

Easy and accurate service, good delivery options and quality product..

Brilliant to hear, thank you very much for taking the time to leave such great feedback.

Good quality product, readily adjustable to individual need.

Good

Geoff Harris
12 February 2024 09:40

The agent was very helpful and honest about the lack of the item in stock. Offered options as to what can e done, I choose to wait. Email updates were seen. The item arrived just before the expected delayed date, all good

Thank you for the feedback and for your patience, happy to help.

Excellent

Trusted Customer
10 February 2024 18:26

'Fast delivery'

Excellent fast processing of order, website is good, easy to use and enabled us to determine correct size of furniture needed for our space

We're grateful for your feedback and are thrilled that you found our website user-friendly.

Very sturdy table, easy to put legs on, very good strong table.

Good

Martin Wilson
10 February 2024 09:57

'Exactly as I hoped'

The title says it all, Arrived well within the forecast up to 5 days. I only give 5 stars for service above and beyond what should be expected, rather difficult to achieve in this case. No complaints.

Thank you for the review. We're pleased to hear that your order arrived within the expected time frame.