Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,399 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 36 of 140
Excellent

Trusted Customer
11 May 2024 21:53

'Excellent service'

Great service from Office furniture direct. When I ordered, the website stated the chair was out of stock and would be restocked in 2 weeks time, OFD contacted me to say there was a lead time, which was clearly stated on the website as well when I ordered, so nice they followed up with an email. They offered me an alternative which was in stock, thought that was very good of them to offer an alternative with earlier delivery. I stuck with my original order. The chair arrived exactly when they said it would, well packaged and carefully delivered. Great service. Good work OFD.

Thank you for reviewing our customer service as excellent, we appreciate the comments greatly.

Great chair, very comfortable, clear assembly instructions, took just a few minutes to put together. Quality feel to all the materials, feels very sturdy and stable. Arrived very well packaged, all of which was recyclable which was a nice touch. It would be nice if the back reclined on its own rather than the whole chair and the arms when down are quite long and do get in the way, but when folded back the chair is perfect. I wanted folding arms for this reason so pleased they do fold back completely out of the way.

Thank you for taking the time to leave such great feedback.

Excellent

Joan Curran, Egham
11 May 2024 14:52

'A good bye.'

Prompst delivery on time

Thank you for the fantastic 5 star review.

Used these tables before for our community hall, solid ,reliable, easy to clean.

This is fantastic to hear, thank you for the feedback.

Excellent

Bill, Evesham
9 May 2024 20:05

'All good'

Driver was polite and helpful

Thank you very much for taking the time to leave great feedback of our service.

I've put together a few desks in my time, this was clearly good quality.

Excellent

Trusted Customer
7 May 2024 09:55

'Exam Desks Good Value'

Easy to raise order. Items arrived in the time stated, well packaged. Great service overall.

Thank you very much for your fantastic 5 star review of our service.

Excellent

Trusted Customer
4 May 2024 22:06

'Perfect tables for our club for the elderly.'

Person at Office Furniture was helpful and polite.
Could not order items over the phone. How could I get the tables other than on-line. Not everyone has internet ( I know several people who haven't).
Delivery was quick and efficient.

Thank you very much for taking the time to leave feedback, it is very useful to ensure that we are able to offer great service to everyone.

Gopak-Contour-25-Plus-Folding-Table-W1220-x-D610mm.jpg

I rang Office Furniture about the GoPak tables and wanted to order 12 for a senior's club. I was told I could only order / pay for them on-line. I did that and soon had a delivery date. They were delivered on time by a lovely van driver.
The tables were exactly what we wanted, lightweight (so easy for us 70 year olds to move) yet sturdy too. The style of table has a system that locks the legs into place, which we really like.
Will be ordering a few more soon.

Excellent

Trusted Customer
2 May 2024 09:54

Arrived in about 3 - 3 days, easy to assemble.

Thank you for the fantastic 5 star review of our service.

Seems okay, it's comfortable, time will tell if it breaks after constant use.

Excellent

Philip Wills, Horsham
1 May 2024 09:25

'Great customer experience'

Excellent delivery was at my home within 22hrs of placing order. Easy on line ordering

Thank you very much for your review, it is greatly appreciated.

Teknik-Knightsbridge-Executive-Chair.jpg

Good quality chair as described. Easy assembly and a comfortable chair and great addition to my home office.

Excellent

Trusted Customer
30 April 2024 15:15

'Ideal mat for carpets'

good service

Thank you very much for your fantastic review.

Easy to install and very sturdy. Good grip on carpet

Excellent

Jane Lewis, Coventry
29 April 2024 12:28

'Very pleased with chairs'

All done on the website. Easy to use

Thank you very much for your review, we really appreciate your comments.

Exactly what I wanted. Sturdy and good looking

Excellent

Trusted Customer
29 April 2024 09:57

'Would recommend'

plenty of communication delivered it when they said they would

Great to hear, thank you for your fantastic feedback.

as it stated in description, easy to build