Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,399 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Trusted Customer
2 June 2024 15:22

Excellent

Great to hear, thank you for your review.

Simple straightforward transaction, clear and fast communication.
Very fast delivery. Easy to assemble from clear pictorial instructions.

Excellent

Susan Flanagan, Manchester
1 June 2024 14:53

'Excellent company and love my new chair'

Excellent service. Very helpful and kept up to date on delivery. Highly recommend the company.

Excellent chair at a really good price. Very speedy delivery and excellent customer service. Kept me informed of progress all throughout. Would definitely recommend this company and I will order from them again.

Fantastic to hear, thank you very much for your really great review.

Excellent

Eddie Cadman, Isle of wight
1 June 2024 12:48

'Office desk mat'

Fast delivery

Great to hear, thank you very much for your feedback.

Nautilus-Lipped-Studded-Chair-Mat-for-Carpet-900-x-1200mm.jpg

All good. Fast delivery. Came rolled up so put itouton the patio in the sun to soften it and shape it flt. Loks good and dose the job. I am happy to recommend this product.

Good

Trusted Customer
1 June 2024 07:30

'ImJames'

Adequate

Thank you for taking the time to leave feedback.

Excellent

Trusted Customer
31 May 2024 22:45

'Job's a good 'un'

Order process was straight forward and plenty of emails showing progress of order.

Thank you for the really great feedback, it is very much appreciated.

Ordered desk and filing drawers. Arrived on due date and determined time. Delivered to correct room securely packaged. Instructions were clear and easy to follow.

Excellent

Erica Shipley, Harrow
31 May 2024 18:14

'Thrilled to have my new plan chest!'

Because I was worried about ordering from an unknown company, I phoned them and was able to speak to a real person, not an automated voice. That was reassuring. Once I’d paid, the process was actually a week or so quicker than they had told me. Everything went very smoothly and it was delivered to me by 9.00am. I was impressed.

Thank you very much for your review, it is greatly appreciated.

Excellent

Lindsay MacLeod, London
30 May 2024 12:49

'Recommended'

First class. I like the fact postage was free but with the warning that if you were not there to receive package, postage would be charged.

Thank you for taking the time to leave great feedback.

Excellent product and excellent delivery service.

Looks great!

Excellent

Sylvia Prestwich, Northamptonshire
30 May 2024 09:17

'Quality projector screen'

Good. Deliver driver phoned half an hour ahead of delivery. I texted him instructions to leave in a safe area - all went well.

Thank you very much for your really great feedback, we are so pleased that the delivery went so smoothly for you.

Excellent

Trusted Customer
29 May 2024 11:10

'Great'

Good service thank you

Great to hear, thank you for taking the time to leave a 5 star review.

Good service good product

Thank you for the positive feedback.

Excellent

Trusted Customer
28 May 2024 08:45