Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,398 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 126 of 140
Excellent

Trusted Customer
1 March 2019 21:37

'My future goto for Office Furniture.'

Fast and easy to use website, well layed out with detailed information on all products.
I used the webchat feature to ask a question and I was connected to an advisor with an answer in less than a 30 seconds.
Delivery was prompt and most importantly all in one piece, not a single dent or mark on the packaging.

Thank you very much for the really fantastic review of our customer service and delivery, we appreciate the great feedback.

Great looking desk, strong but not too heavy.
Very easy to assemble. Added bonus of an addittional 2 cable routing ports on the inside back modesty panel that I didnt see mentioned in the details.

Excellent

Raymond Alveranga
28 February 2019 12:15

Very good

Thank you for the fantastic feedback.

very good very good very good

Excellent

Thelma Glynn
28 February 2019 09:44

'High Quality Products Received'

The delivery of our cupboard and bookcase was very quick. The furniture was of a much higher quality than we expected and we were impressed by this and will definitely look to Office Furniture Direct again if we need more furniture.

Thank you very much for taking the time to leave such great feedback of the fantastic quality of your new office furniture.

Very high quality product received promptly. Will definitely be using Office Furniture Direct again in the future if I want more furniture.

Very impressed with the high quality furniture. Will definitely use them again.

Excellent

Trusted Customer
4 February 2019 14:09

'A better than expected service.'

The telephone experience was excellent and the ordering process was simple and straight forward.
The delivery was prompt and arrived in the quoted time limit, the delivery drivers were friendly and helpful.
Overall I couldn’t fault the experience.

Thank you very much for the really fantastic comments and feedback.

The cabinet is well made and simple to erect. It looks good in my study and is a good size for the storage of personal files etc. It fits in well with the rest of my study furniture and I now have a tidy study again.

Excellent

Jackie Hardiman
1 February 2019 10:15

'Would recommend.'

We received good service, items on time and furniture was fitted as arranged.

Thank you very much for your brilliant review and recommendation. We appreciate the fantastic feedback.

Excellent

Christine Wright, Norfolk
20 January 2019 10:00

'Good'

Straight forward, easy to use the website only criticism is that I wasn't sure the order had been accepted quickly enough but that was soon rectified.

Thank you for taking the time to review us with 5 stars, we appreciate your feedback.

It was what I expected and looks good in my home office.

Excellent

Trusted Customer
19 January 2019 08:44

Very quick and efficient

Thank you very much for taking the time to review our service as quick and efficient.

very good quality for a great price

Excellent

Trusted Customer
5 January 2019 17:45

Ordered on line, delivered promptly, product did the job.

Fantastic to hear, thank you very much for the great review of our prompt delivery and service.

As above, product did the job, easy to use no issues.

Good

Trusted Customer
5 January 2019 08:44

'Decent item'

The desk clamp is fine and suits my requirements. I did find the delivery a little slower though, given many on line purchases arrive within 24/48 hrs these days.

Thank you for feedback.

Our standard free delivery is 5-7 working days for the Metalicon Kardo pole mounted monitor arm, but if you do require any orders quicker please advise and we can upgrade the delivery to next day or a day of choice for an additional cost.

Excellent

Trusted Customer
4 January 2019 07:50

excellent service, great product.

Fantastic to hear, thank you very much for the great review.

great product, will buy again.