Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,399 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Trusted Customer
2 November 2020 09:35

They delivered on time! the customer service responds to messages on time.

Thank you for your wonderful review of both our service and your new Gentoo desk.

The desk is easy to set up and it is very sturdy. The purchase is worth it. Quick delivery

Good

Trusted Customer
28 October 2020 09:55

'Comfy work chair'

Delivery a bit late, but otherwise a great service and the chair perfect for working from home. A solid and comfy chair and no issues for a sensitive person either.

Thank you very much for taking the time to review our great service, it is very much appreciated.

Excellent

leonard S David Taylor
27 October 2020 09:56

'Item was as described'

Efficient service

Brilliant to hear, thank you very much for the great review.

The photo showed a base fitted but came without one wasn't a problem though.

Excellent

Masud Chowdhury
27 October 2020 08:13

'Square cable ports not set straight and flimsy.'

Delivery took exactly 4 weeks as expected and delivery guy was friendly.

Excellent

Trusted Customer
25 October 2020 08:35

Fast and efficient

Thank you for the great review of our fast and efficient service.

Great chair but product details were wrong as it stated 35 stone as maximum weight but it’s actually 27 stone.

Excellent

Trusted Customer
24 October 2020 16:37

Good quality. Reasonable Price. Arrived on time and good communication.

That is really great to hear, thank you very much for the really positive review.

Good quality, exactly as described

Excellent

Trusted Customer
20 October 2020 11:36

'Good quality and easy to put together.'

Good quality and easy to put together,.

Thank you very much for the fantastic five star product review of your new Dams corner desk.

Excellent

Robert Mellor
20 October 2020 08:50

'Office furniture made easy.'

Excellent quality furniture at a fair price, quickly and securely delivered

Really fantastic to hear, thank you very much for taking the time to leave such great feedback.

Easy to assemble, very robust and good build quality. Cable management features are really excellent.

Excellent

david wilson
20 October 2020 08:48

'Really good experience'

Very efficient and helpful from start to finish providing advice on what I needed and communicating well throughout

Thank you for the really fantastic review of our service, delivery and communication, it is very much appreciated.

Really smart product and easy toninstall

All good product as expected and delivered ahead of time

Fits the desk well and easy to install

Good

Trusted Customer
19 October 2020 16:37

'Happy with Office Furniture Direct's service'

Pleased with purchase, which was delivered on time.

Thank you for taking the time to review both our service and your new comfy TC office club fabric chair.

Daughter very pleased with chair, well made and comfortable .
Happy with purchase.

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