Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,399 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 112 of 140
Excellent

N H, St. Albans
22 December 2020 20:07

'Good product wit very pleasant customer service. Highly recommend!'

Prompt response. Good customer service. Very pleased.

Thank you for taking the time to leave such great feedback, it is very much appreciated.

Good, stable desk. Very pleased with the quality.

Excellent

Jordan Clarry
20 December 2020 14:53

brilliant service, they put up the desk at my home :)1

Fantastic to hear, thank you very much for the great review.

great desk, would recommend

Excellent

N H, St. Albans
18 December 2020 13:16

'Good customer service'

Unfortunately, one small part was missing. They responded my email within one hour and were going sort it out. very pleased.

Thank you very much for the really great review. I am very pleased that we were able to sort this out for you so efficiently.

Excellent

Trusted Customer
11 December 2020 08:30

'Excellent customer service and account management'

The customer service at the Spotted Penguin is infinitely better than that of many other online furniture resellers which I have experienced first hand and the account management and willingness to help is also second to none.
10/10 Spotted Penguin, especially Office Furniture Direct.

This is really fantastic to hear, thank you very much for your great review of our customer service team.

Excellent quality and value. Likely to become my goto/defacto office chair. 10/10

Excellent

David Martin
4 December 2020 09:31

'Good quality. Quick delivery'

Good quality. Quick delivery

Great to hear, thank you very much for the fantastic review of our service and quick delivery.

Good quality and easy to put together

Excellent

Jo Morris
30 November 2020 09:53

'Office Desk for WFH'

Great service, ordered a desk to work from home on, price was very reasonable and was delivered on time and in a Covid-safe way. Would definitely recommend

Thank you very much for the really great review of our service and delivery.

Excellent

Sarah Baker
30 November 2020 09:14

'Good product'

Good product, good price and decent delivery times. The chair was easy to assemble and has helped with a achy back. Would buy from this company again.

Thank you very much for taking the time to leave such great feedback.

All good, would buy again

Excellent

Philip McFarlane, Glasgow
26 November 2020 21:04

Good price, decent delivery and good quality product, easily assembled.

Thank you for the great feedback of your new desk, it is very much appreciated.

Good quality desk, easily assembled.

Excellent

kevin mackleston
24 November 2020 19:11

'Great product'

Great service and product on time delivery would definitely buy again

Thank you very much for the great review of our service, it is really fantastic to hear.

Great service and product just what I needed

Good

Trusted Customer
24 November 2020 18:55

'No problem there.'

Straight forward purchasing process.

Thank you for taking the time to leave a positive review.