Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,400 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 108 of 140
Excellent

Trusted Customer
6 April 2021 11:47

'Good product and excellent service'

The product I chose was exactly as described and matched in fairly well with some existing office furniture I already own. It was delivered the next day as stated and I am very happy with the whole experience.

This is really fantastic feedback, thank you very much for taking the time to leave a 5 star review of our service.

The product was as described, of good quality, matched well with my existing office furniture and was delivered the next day.

Excellent

Andy Hole
6 April 2021 08:15

Highly recommended, great service fast delivery.

Thank you for your really great review of our service and fast delivery, it is very much appreciated.

Great service, great price

Excellent

Trusted Customer
28 March 2021 15:01

'Sit Stand Desk'

Fantastic service, delivered as promised and great customer service.

Thank you for taking the time to leave such fantastic feedback.

Glad I ordered the tray it so good as all the cables are managed nicely.

Seems good hope it stays comfortable

Table is good addition to my home office and it is very stable.

Good switch can hide it away wish it had child lock on the control panel

Excellent

Trusted Customer
28 March 2021 08:26

'Excellent customer focussed service'

Great quality desk, great comms!

Really good to hear, thank you very much for taking the time to leave such great feedback.

Great desk, sturdy and nice colour wood effect.

Excellent

Trusted Customer
26 March 2021 10:08

'Great service.'

fantastic, Chair arrived the next day, it had been well packaged and was carried in by the delivery driver. Really pleased with the chair too. COmfortable and looks great in my office.

Brilliant to hear, thank you for the fantastic feedback of our service and delivery too.

really lovely chair which was put together and looks fantastic in my office

Excellent

Peter Gulliver, Wilton
23 March 2021 11:55

'Excellent'

Very good service from start to finish. I will certainly use again.

Fantastic to hear, thank you very much for the really great review.

The product was good as was the service

Good

Trusted Customer
22 March 2021 09:21

Really good service. One improvement could be better images of the products but overall very pleased. Got what I needed and quickly.

Many thanks for taking the time to leave great feedback.

Very comfortable- again more detailed product listings would help with selection.

Excellent

Trusted Customer
22 March 2021 09:04

Nice furniture. Arrived promptly. Good service

Thank you very much for your really great review of our service.

Nice furniture. Delivered promptly. Good service

Excellent

Alan Greenwood
21 March 2021 08:03

'Good overall experience'

Good communication throughout, and delivered in a timely fashion. Also good value for money with an excellent product.

Brilliant to hear, thank you very much for taking the time to leave such great feedback.

Really great product that was easy to put together. Very heavy, but clearly well made. It’s a great desk with lots of space for dual monitors and paperwork, just what I needed

Good

Trusted Customer
18 March 2021 09:12

'Good delivery but website communication and account setup needs work'

Excellent delivery service itself, but the website needs some work with communication/account setup.

Upon making my order, I never received a confirmation email or details on when delivery would be made. Attempted to create an account with the email I used to pay (PayPal) and it said account already existed, but password resets provided me with no emails to set password - this process needs to be looked at!
Fortunately, delivery drivers sent me a text on the morning when delivery was expected and that was very helpful.

Good quality desk, very easy to construct. Came very well packaged.