Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,400 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Good

Iain Pullinger
16 March 2022 08:39

'Efficient delivery'

Fast delivery; delivery a little expensive.

Thank you for sharing your experience with us, we are glad you are happy with your purchase.

Strong attractive computer desk; wasy to assemble

Excellent

Trusted Customer
7 March 2022 08:42

'Stress free ordering'

Easy ordering, goods as described, delivered on time ~ excellent ~ no fuss / stress free

This is excellent to hear, thank you for taking the time to leave such a great review.

Excellent quality leather chair

Excellent

Kim King, Essex
6 March 2022 16:11

'Well worth the money'

Very good service. Delivered 3 working days after I placed my order.

Thank you for sharing your positive experience with Office Furniture Direct, we appreciate your feedback.

Good solid desk. Exactly what I wanted. Very easy to put together. Excellent value

Excellent

Trusted Customer
2 March 2022 13:32

'Very happy'

Goods came faster than expected and in perfect condition. Very happy. Good quality, nice looking product

That's great to hear, thank you for taking the time to leave us such a positive review.

Good quality product. Very happy

Excellent

Trusted Customer
1 March 2022 07:58

'Very pleased.'

Good value, prompt delivery, simple assembly.

Thank you for sharing your experience with us, we are glad you are happy with your purchase.

Excellent

Arron Bardoe
22 February 2022 19:35

'5 stars as I was genuinely very pleased'

Item arrived as promised, but there was a damaged board - possibly from transit. A similar issue happened with a gardn furniture company, who could not have been less helpful. Anyway, I contacted Office Furniture Direct, expecting the same, but Claire immediately sent a replacement. Well worth the 5 stars and thank you Claire.

Thank you for taking the time to leave such great feedback. Here at Office Furniture Direct we are always happy to help, so we appreciate your review.

Excellent

Trusted Customer
19 February 2022 07:49

'Quick efficient service. Helpful delivery men. Pleased.'

Really happy with the speed of my delivery and efficiency. The delivery men took care in bringing it in, and very polite.

That's great to hear, thank you for taking the time to leave us such a positive review.

I really love my filing cabinet. Very sturdy, and looks great! My only reason for marking it down a star, is due to there being a slight scratch of the top. Not due to delivery. Otherwise ok very pleased with my purchase!

Excellent

Trusted Customer
17 February 2022 13:53

Came on time!

Thank you for the great rating, we are glad your experience with us was so positive.

Excellent

Trusted Customer
17 February 2022 08:00

Arrived on time, went together great, and looks good

This is brilliant to hear, thanks for giving us such a great rating.

Excellent

Trusted Customer
13 February 2022 21:29

'Bench Desk & book cases'

It was good as expected.

Thank you for taking the time to leave such great feedback, we really appreciate it.

The shopping was as good as expected.