Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,403 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 96 of 141
Excellent

Catherine Bell
15 April 2022 07:32

Brilliant desk, hiqh quality, easy to put together. Delivered in a reasonable time and kept up to date on when it was due. In fact my other half was so impressed with my new desk he ordered one for himself from the same company!

That's great to hear! Thank you for taking the time to share your positive experience with us, we appreciate your feedback.

Great product, fantastic quality. It looks exactly like the picture, which is always a good result.

Love this bookcase. Solid and great quality, looks good in my office. Wasn't too difficult to put together but definitely a two man job to do that.

Excellent

SEAN STROUTHER
13 April 2022 09:26

'Good Value for Money'

Value for money. Came very quickly. Will definitely use them again

We're glad your experience with us was so positive, thank you for taking the time to leave us a great review.

Good experience . very happy with this item

Good

David Ellicott
9 April 2022 08:34

'Quick to deliver, but quality of product not great'

Quick delivery, but product not great. No wheel under file drawer, chips in surface, holes for drawer handles visible once handles fitted. Feels very cheap.

Thank you for taking the time to leave us a review, we appreciate your feedback and will take these comments on board.

Product not great. No wheel under file drawer, chips in surface, holes for drawer handles visible once handles fitted. Feels very cheap.

Excellent

Trusted Customer
4 April 2022 07:49

'100%'

The lamp was even more beautiful in person. Perfect 60th present for someone who loves ducks. 100% recommend. Came earlier than expected too.

That's great to hear, thank you for taking the time to leave us such a positive review.

Beautiful quality, stunning lamp

Excellent

Trusted Customer
3 April 2022 12:17

Excellent service from the initial ordering - receipt of the goods and the invoice received in a timely manner. Would definitely order from this company again

Thank you for taking the time to leave such great feedback.

Excellent

Stephen Gibson
30 March 2022 09:35

good price, very fast delivery

Thank you very much for taking the time to leave such great feedback.

great price, very fast delivery

Excellent

Farzana Zamir
27 March 2022 16:34

'Happy with the goods'

Excellent delivery staff. Good quality chairs aswell as assembly service. Quick response from the staff. Excellent packaging. Assembly service provided for majority of the products. Durable. Quick delivery.

This is brilliant to hear, we are glad you were happy with your purchase. Thank you for taking the time to leave Office Furniture Direct such a great review.

Good product and super comfy. Can carry over 120 kilos. Excellent packaging aswell as assembly service. Fast delivery and looks good.

Excellnt quality. Looks good. Durable. Ideal for small spaces or a childrens room. Can be folded away. Quick delivery

Excellent

Maria Watson
25 March 2022 08:55

Prompt service, very happy with our desks and pedestals

Thank you for taking the time to leave such a great review, we really appreciate it.

Good

Trusted Customer
24 March 2022 20:10

Everything was fine. Item was as expected and delivered on time. Only problem was the delivery. The promised phone call didn't materialise.

We appreciate you taking the time to leave Office Furniture Direct a review. Thank you for bringing this to our attention and we can only apologise for any confusion caused.

Was the item we wanted and does the job.

Excellent

Lucy Tuaifaiva
24 March 2022 09:23

Excellent service, staff quick to respond to my request to set up an account and delivery was prompt and I was kept informed throughout the process.
Thank you

We're glad your experience with us was so positive, thank you for taking the time to leave us a great review.