Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,405 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Trusted Customer
8 December 2022 16:36

'Excellent product and service'

Excellent service

Thank you very much for taking the time to leave really great feedback.

Bought to extend our dining table at Christmas. Perfect size, lightweight and easy to fold away. Will use as a craft table for our grandchildren after Christmas.

Excellent

george mcglone
23 November 2022 14:02

first class customer service,definitely recomend,minor issue promptly dealt with by Claire

Thank you very much for your really positive review of our service.

a nice piece of furniture,what I expected

Excellent

Graeme McMillan, Easterhouse, Glasgow
22 November 2022 08:15

'Happy with purchase. Using for reception area.'

Items received with thanks.

Many thanks for the really great review.

Happy with purchase .....

Excellent

Adrian Duffy
18 November 2022 07:58

'Excellent company'

Excellent products and delivery services They even rang me to confirm delivery ?

Thank you very much for the really great review of our service and delivery.

A desk that will last forever

Straight out the box. Good drawers

Top quality desk and cabinet

Excellent

Derek Syme
16 November 2022 17:42

'Great Service'

Great service. Did what they said they would.

Thank you very much for the really positive review of our service it is greatly appreciated.

Good table at reasonable price.

Average

Trusted Customer
16 November 2022 08:47

'Ordered then heard nothing.'

Hello. I will say this. I ordered the office furniture. I had confirmation of the order on the same day.
Now, over a week later and I have heard nothing. No order update, no dispatch notification, nothing.
At this point I am concerned and at one point was beginning to wonder if the site was a scam.
If there is an update on this I will happily remove this feedback, but right now I am merely being honest.

Thank you for taking the time to leave feedback.
I have just looked into this and as far as I can see this was delivered on time, however the despatch email was sent a little late, which I apologise for and hope that this did not cause too much worry.

Many thanks

Customer Services.

Excellent

Robert Price
15 November 2022 09:35

Product as described and arrived when it should have, just what you want no drama...

Great to hear, thank you very much for the positive feedback.

Product as described and took 10mins to put up.

Excellent

Trusted Customer
13 November 2022 11:42

Good guality

Thank you very much for the really lovely review of our service, it is greatly appreciated.

Excellent

Simon, Shaftesbury
9 November 2022 08:19

Very swift delivery and delivery men brought the items into the room, excellent service all round

Thank you very much for the really great review of our service and swift delivery.

Excellent

colvin williams
8 November 2022 09:19

The sliders were exactly what a required and with a little modification fitted perfectly. The Post Office had damaged the packaging quite severely and it was lucky that all 4 items were still in the package

Thank you for taking the time to review our service, it is appreciated.