Spotted Penguin - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Spotted Penguin customer service reviews
Pam Gallagher
18 January 2023 08:03
'Courier left chair unattended. Fortunately not stole/damage in rain'
Chair fine and price, good service
Thank you for your feedback.
Teknik really try to ensure that customers are happy with deliveries ensuring that if you are not available to sign for your items they will leave it in a designated safe place.
Trusted Customer
16 January 2023 17:49
'Very good service. No long wait for delivery. Very pleased with table.'
Very pleased with collapsible table. Not a long wait for delivery.
Kirstie Tuck
16 January 2023 09:36
'Products great, delivery 50/50'
I was able to order everything I needed. The chairs arrived and the delivery man made sure I was in. When the tables arrived - despite getting a phone call from Just For Schools to make sure I would be in - the delivery man just left them leaning on the gate, he didn't knock pin the door to make sure I was home. Lucky I saw him putting them there before driving off....
Thank you for the review.
We're sorry to hear that the courier didn't knock on your door and we'll look into how we can improve the delivery service to make sure this doesn't happen again.
We value our customers and want to make sure they have a great experience. Thank you for bringing this to our attention.
Titan One Piece Classroom Chair - (4-6 Years) 310mm Seat Height
chairs... right colour and size
Gopak Contour 25 Folding Table - (W) 915 x (D) 610mm
they fold and the right colour...delivery of them is another subject...
Amber Santos Da Mina
13 January 2023 14:11
'Good customer service'
Great responsiveness to queries!
Brilliant to hear, thank you very much for taking the time to leave such great feedback.
D Cox
13 January 2023 00:38
Comfortable
Thank you very much for taking the time to leave great feedback.
Dams Vantage 100 Operators Chair
Easy to navigate website & pay
Trusted Customer
12 January 2023 17:44
'Excellent customer service'
Excellent customer service, I rang placed the order, the lady answered all my questions fully before I purchased, the transaction was smooth, free delivery, arrived the following morning, delivered with a smile , polite courteous helpful courier. 10/10
We take pride in offering quality products and excellent customer service to our customers. We appreciate your kind words and hope you’ll continue to shop with us in the future.
Thank you again for your review.
Trusted Customer
11 January 2023 09:48
Great service only ordered goods on Sunday and it was delivered Tuesday
Many thanks for your review. We appreciate your feedback and are delighted to hear that you are satisfied with our product and service. We strive to ensure that every customer is happy with their purchase, and we are glad to hear that you are pleased with your experience.
If you ever need any help or have any other questions, please don't hesitate to contact us.
Dynamic Impulse Bookcase 800mm High
Great service and great product
Trusted Customer
11 January 2023 08:41
'Great experience.'
Ordered Sunday, delivered Tuesday. Well packaged, easy to assemble and very good quality.
We take pride in offering quality products and excellent customer service to our customers. We appreciate your kind words and hope you’ll continue to shop with us in the future.
Thanks again for your review.
June Newby, Lincoln
11 January 2023 08:07
'Perfect service and strong quality furniture. Very pleased'
Excellent service
Many thanks for your review.
We are delighted to hear that you are satisfied with our product and service. We strive to ensure that every customer is happy with their purchase, and we are glad to hear that you are pleased with your experience.
Gentoo Double Door Cupboard with 2 Shelves 1090 x 800 x 470mm
Good quality nothing missing
Gentoo Double Door Cupboard with 4 Shelves 1790 x 800 x 470mm
Very good highly recommend
Nichola Jones
10 January 2023 08:37
'Fast and efficient service'
Fast and efficient service, good quality items as described.
Thank you very much for leaving such a positive review of your experience.