Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,403 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 54 of 141
Good

Trusted Customer
18 December 2023 07:48

'A very good chair but faulty fittings.'

A very comfortable and solid chair. Arrived within a week.

Thank you very much for taking the time to leave feedback.
Please let us know if you need any replacement fittings sent out to you for your chair.

Godd value. Pity that one of the bolts did not fit. This should have been picked up in quality control before despatch.

Excellent

Trusted Customer
16 December 2023 00:01

'Good product good service'

Having had a very disappointing experience with a prev supplier and trolley, Titan supplied a No fuss service and delivery.

excellent, robust, smooth wheeling and steering trolley, unlike previous supplier

Excellent

Andrew Hogg
15 December 2023 21:30

'Reliable and great quality and service.'

Always great quality and service.

Thank you for the really fantastic review of our service.

Excellent

Trusted Customer
15 December 2023 10:15

'Great service.'

Very helpful customer service. Clear delivery arrangements.

Really fantastic to hear, thank you very much for your review.

Good quality folding tables.

Excellent

Jayne Egerton
13 December 2023 14:31

Quick delivery, good quality product

Thank you for the really great review, it is very much appreciated.

Good

Trusted Customer
13 December 2023 13:43

Efficient service on telephone. Arrived a day later than originally informed.

Thank you for your review.
Next day delivery is usually if the items are ordered by 2pm, however as it is December unfortunately as much as we try our couriers are very stretched at this time of year.

Excellent

Trusted Customer
13 December 2023 10:49

'Great service'

very quick and professional service . Chairs provided were perfect.

Thank you very much for taking the time to leave such great feedback.

Excellent

Trusted Customer
12 December 2023 09:28

'Does what it says on the tin!'

Very straightforward

Thank you very much for taking the time to leave a 5 star review.

Good quality, well packaged and solid top

Excellent

Soyab Patel
9 December 2023 11:16

RECEIVED RELATED PAPERWORK AS SOON AS ORDER WAS PLACED. RECEIVED MY ORDER IN TWO DAYS TIME . DAMAGED GOOD IN DELIVERY REPLACED WITHOUT UNNECESSARY COMPLICATIONS.

Brilliant to hear, thank you very much for taking the time to leave feedback.

Excellent

Trusted Customer
8 December 2023 18:37

Excellent service, responded promptly and efficiently when there was an issue with the delivery.

Really great to hear, thank you for taking the time to leave such fantastic feedback.