Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,400 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Trusted Customer
9 March 2024 09:59

'Good service and free delivery. Good product'

Prompt and well priced

Thank you for the really great 5 star review of our service.

Good quality chair. Assembly instructions could be better.

Excellent

Neil Webster, York
9 March 2024 07:41

'Perfect for what I wanted it it to do'

Swift delivery and product in line with the description and good quality

Thank you very much for taking the time to leave such great feedback of our service.

Excellent

Neil Plevey
8 March 2024 15:40

reasonably priced product delivered in excellent time.

Thank you for the fantastic feedback of our service and delivery.

great product, hopefully it goes together easy

Excellent

Trusted Customer
8 March 2024 13:35

'Only praise on all levels!'

I ordered the chair on one day, it was dispatched the day after and I received it the day after that! I have not experienced that speedy customer service on an item so big in the past!

Really fantastic to hear, thank you for taking the time to leave such great feedback.

The chair was easy to assemble, instructions easy to follow. the chair looks impressive and while not having used it yet for any length of time as yet, is very comfortable, and easy to adjust to suit

Excellent

Trusted Customer
8 March 2024 11:23

'Would recommend this compang'

Very prompt delivery. Was left in preferred place as we were out

Thank you very much for the really great 5 star review, it is greatly appreciated.

Good quality sturdy chairs

Excellent

Chris Jones, Witney
8 March 2024 09:02

'Great product'

The desk pedestal was delivered when expected and with a phone call to confirm the exact time. I was pleasantly surprised by the quality of the pedestal. It was in place and being used within minutes. Excellent product.

Thank you for your really fantastic review, we very much appreciate it.

Excellent quality - perfect for what I wanted

Excellent

John Fox
8 March 2024 08:33

Amazing fast delivery and a really comfy chair.

Really great to hear, thank you for your feedback.

comfy chair and easy to assemble

Excellent

Trusted Customer
7 March 2024 11:09

'Great service'

Service was excellent. I did not like the item when it arrived, but that was just one of those things. The customer service from Office Furniture was great.

Thank you for taking the time to leave great feedback.

Excellent

Sue Green, Yorkshire
6 March 2024 09:31

'Work in style'

Easy to order, stylish chair which arrived early. Makes working from home a lovely experience. Comfy and looks great. Would recommend as I love it.

Really great to hear, thank you for the review.

It’s great and looks nice enough to leave on show.

Excellent

Roger Staines
6 March 2024 07:51

Very quick delivery. Excellent product

Brilliant to hear, thank you very much for your feedback.

Very good.
It takes a little time to assemble but well worth it.