Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,400 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Page 39 of 140
Good

Trusted Customer
18 April 2024 17:27

'Good quality desk - good price too'

Fast efficient delivery - good communication

Thank you very much for the feedback, we appreciate your great review.

Fast delivery, and really well packed to protect from any knocks in transit. It had easy step by step instructions of how to assemble and I feel it is a good quality, sturdy desk - perfect size for my needs and comfortable to sit at.

That is really fantastic to hear, thank you for the feedback.

Excellent

Louise Kelly, London
18 April 2024 10:37

Excellent

Trusted Customer
18 April 2024 07:51

'Home office furniture'

The furniture was delivered very quickly - directly after the Easter Bank Holiday. The driver had difficulty maneouvring his trolley up the high kerb, but kept trying until he succeeded. The entire process was easy and efficient. I bought five pieces of furniture in all. They are delivered in flat packs and I was relieved to find that all of the pieces and instruction booklets were delivered - nothing was missing or damaged. Altogether, I was delighted at the ease of ordering, purchase and the service. The only improvement I can suggest would be to send an email informing of imminent delivery.

Many thanks for your really great feedback, we do really appreciate the review and your comments.

Dams-Double-Door-Cupboard-with-4-Shelves-1790mm-High.jpg

This tall cupboard provides ample space for folders and stationery. The middle shelf is fixed, but the other four shelves can be placed at flexible heights. The cupboard is robust and looks good. It can also be locked.

This looks fantastic, thank you for taking the time to upload your photo.

Dams-Double-Door-Cupboard-with-4-Shelves-1790mm-High.jpg

I was delighted to find this corner desk for my home office. The online ordering process was easy. It's the first online portal run by a British company that I've used that was able to find a European billing address. Delivery was quick and efficient. The furniture is delivered on the ground floor only, so was temporarily stored in the garage. The desk was quickly built. All of the parts were supplied (none were missing), including the building instructions. The desk looks good, is robust and of good quality.

Dams-Double-Door-Cupboard-with-3-Shelves-1440mm-High.jpg

This cupboard is practical, robust and attractive. The middle shelf is at a fixed height. The other two shelves can be placed at flexible heights. The cupboard can be locked. As my home office is not very large, this shorter cupboard provides plenty of storage without dominating the room.

Excellent

Jane, Cobham
17 April 2024 22:16

'Recommend'

Quick delivery.

Great to hear, thank you for your review.

Great in my art studio, height adjustable and very comfortable.

Thank you for the 5 star feedback.

Excellent

Ian Harrison, Leeds
17 April 2024 18:03

'Good furniture'

Very good delivery arrived on time in good condition

This is really great, thank you for your 5 star review of both our service and your new cupboard.

Excellent product and service very happy and will be purchasing other furniture to match

We very much look forward to hearing from you again.

Excellent

Trusted Customer
17 April 2024 17:13

Fast delivery.

Great to hear, thank you for the 5 star review.

Feels pretty robust should last a long time. Very comfortable.

Brilliant, thank you for your lovely comments.

Excellent

Trusted Customer
17 April 2024 16:13

Good quality at a good price.

Brilliant to hear, thank you for the positive feedback.

Good

Trusted Customer
17 April 2024 15:42

'A comfortable lady's desk chair.'

Office chair was delivered on time and undamaged.

Thank you very much for taking the time to leave great feedback.

A comfortable office chair, well-padded and adjustable. It is fairly small and I would not recommend it for a large person as it is narrower and shorter in the seat than my last one. A good buy.

Many thanks for your product review, it is greatly appreciated.

Excellent

Trusted Customer
17 April 2024 14:57

Excellent

Pam Farmer, Coventry
17 April 2024 14:45

Excellent. Items arrived correctly and in less than 24 hours.

That is really great to hear, we appreciate your feedback.