Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,396 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Trusted Customer
7 October 2017 21:25

good price. fast delivery

Brilliant, thank you for the great feedback.

Excellent

Phil King Martin
29 September 2017 08:24

'Excellent service'

Yes

Thank you for the great review.

Top notch like myself lol x

Good

Mary Goose
27 September 2017 12:36

'Colourful chairs, exactly as required.'

The address on the labels on the boxes didn't list all of the address details, making it confusing for the delivery driver.

Thank you for the review.
I will pass on your comments to our couriers to print off their labels more clearly, as we would have simply passed on details that you provided with your web order.

Excellent product: colourful and easy to stack.

Excellent: Colourful and easy to stack.

Excellent: Colourful and easy to stack.

Excellent

Trusted Customer
22 September 2017 09:25

Easy site to use and very quick to arrive

Thank you very much for the great review of our service, we appreciate the feedback.

Excellent

Phil King Martin
9 September 2017 11:28

They delivered on the agreed date.

Thank you very much for the review and for your positive feedback.

Fair Prices for their products.

Excellent

DANIEL GROOM
3 September 2017 09:12

'Great service!'

Excellent service and Quick delivery!

Thank you for your excellent review of our service and quick delivery, it is very much appreciated.

Good

David Corben, Swange
1 September 2017 10:16

'Excellent service'

The first order was delivered on time although delivery driver refused to bring the items into the office, leaving them on the pavement outside. The second order arrived damaged in transit but was quickly replaced by the excellent Becca. Despite the experience with the second item would certainly use them again.

Thank you very much for your great review, I appreciate you taking the time to leave your feedback.
Our kerb-side delivery is very standard I'm afraid, but I'm really pleased that Becca was able to act quickly and send replacements promptly for you.

Excellent

Rhea Steel
1 September 2017 08:39

'Best office purchase and set up I have had so far...Thanks!'

They came on the day early which was great. All set up done by 1pm. They were efficient and quick. Will definitely use them again.

That is really fantastic, thank you for sharing your review.

Very solid table - delivered earlier than expected. Great quality.

Excellent

Trusted Customer
22 August 2017 09:07

'Would highly recommend Office Furniture Direct'

Next day delivery is fantastic and the goods always arrive with no issues whatsoever. This is our 3rd purchase from them. Would highly recommend.

Thank you very much for the great review and fantastic recommendation.

Great product. Sturdy and compact.

Excellent

Selsdon Park Medical Practice, Selsdon, South Croydon
21 August 2017 09:35

'Efficient service, good products'

Quick and efficient service, two desks arrived promptly. Desks seem to be of reasonable quality and price was comparable with other suppliers. We have now bought 6 desks overall from them and we will continue buying where possible.

That's really fantastic to hear, thank you for the great comments.

Good quality product, reasonable price