Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,399 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Trusted Customer
7 January 2020 15:24

'Great'

Great stuff. Would recommend

Thank you for the 5 star review, it is greatly appreciated.

Still not arrived

Excellent

Paul Calvert
6 January 2020 12:03

Excellent Quality furniture and excellently packed.

Thank you very much for the great review of our service and quality.

Quality furniture at a reasonable price.

Excellent

Sara Roberts
3 January 2020 11:44

'Would definitely recommend!'

Excellent service, good value for money, very efficient delivery, lovely product - looks great and is very comfortable.

Thank you very much for taking the time to leave such wonderful feedback of both our service and efficient delivery.

Excellent kneeling desk chair, very comfortable and easy to use, definitely helps improve posture when sat at a desk for a long time.

Excellent

Daniel Chillingworth
3 January 2020 08:16

Excellent service, very helpful on the phone and order arrived very quickly.

Thank you very much for the great review of our helpful service.

1 desk was slightly damaged in transit but we’ve still been able to use it, again quick turn around on ordering and we got them all in time for the event. Thanks

All as ordered first class service and product

Excellent

Trusted Customer
1 January 2020 21:34

Desk is sturdy and the chair is comfy as described.

Thank you for taking the time to leave such great feedback.

Good quality

Good Quality

Excellent

Trusted Customer
20 December 2019 18:17

'Fantastic. Always unsure with web companies but these guys were great.'

Order placed via the website. Unit dispatched quickly. Courier company were fantastic with great communication via text. Desk took about 20 minutes to put together and looks really good. So happy we order some cabinets a few days later. Same great experience with these as well.

Thank you very much for the great review of our efficient service, we appreciate your fantastic comments.

Looks good.Assembly was easy. Really sturdy desk.

Excellent

kelvin barnett
3 December 2019 09:58

Excellent service, prompt delivery, would use them again

Brilliant to hear, thank you very much for the review, we appreciate your great comments.

Good quality, and nice design, easy to assemble

Excellent

Trusted Customer
26 November 2019 09:23

'Impeccable'

Everything! From ordering to delivery the whole operation was faultless..

This is really fantastic to hear, thank you very much for taking the time to leave such great feedback.

Excellent

Trusted Customer
26 November 2019 07:14

excellent website, very easy to use, and would definitely recommend Office Furniture Direct. The chair arrived earlier than expected, although it was a present for my son and I had no notification from the company that it had been delivered.

Thank you very much for taking the time to leave such great feedback.

My son said the chair was easy to assemble and he's delighted with it.

Excellent

Ian Bartlett, Heathfield
23 November 2019 07:38

'Excellent service'

Fast efficient service and great range of products at competitive prices.

Thank you very much for the really great review of our service.

Really easy to assemble and easy to adjust. Is comfortable and supportive for how ever long you are sat on it.