Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,401 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

James Law
9 March 2020 21:41

'Good product, good price'

Good product, as described, good price, arrived quick.

Thank you for the great review. We are very happy you are pleased with your purchase and delivery.

Good desk, good price, good delivery. No issues

Excellent

Trusted Customer
9 March 2020 09:33

'Great little chairs'

I ordered these chairs on the phone and the young man was so helpful. They were ordered in the afternoon and were delivered the next morning. No problems.

Thank you. Its great to hear you were pleased with our Next Day Delivery option. If you need any further assistance please do not hesitate to contact us on 01480 220311.

I bought some of these chairs last year and needed some more. The chairs look so good and are very comfortable. They also stack easily. I would strongly recommend them.

Excellent

N SWIFT, Sheffield
6 March 2020 09:27

Easy ordering, quick delivery, excellent quality furniture

Thank you for your excellent feedback on several of our products. We take pride in our user-friendly purchasing process and prompt delivery service. We appreciate your very positive comments.

excellent quality

Excellent Quality, Easy to put together

Excellent quality

Excellent Quality,

Good

Trusted Customer
3 March 2020 19:14

'Furniture was sturdy but missing parts.'

All was well and the desks we ordered are sturdy and to our requirements. However, 4 bolts were missing! Probably would have been 5 stars but attention to packaging needs improvement. I will be contacting you for the extra bolts.

Apologies for this, we will look into our packing system. We have found your order and will resolve the issue.
We are happy you are pleased with the desks.

Some bolts were missing!

Excellent

Trusted Customer
24 February 2020 09:18

'Good chairs delivered on time.Will order more!'

delivered on time

Its great to hear you are satisfied with our chairs. Please contact us if you have any questions.

Comfortable office chair

Excellent

Andy Munn, Poole Dorset
24 February 2020 08:46

'Great service'

Excellent products and very quick delivery.

Thank you very much for taking the time to leave such a fantastic review.

good strong product ideal for the twin monitors

Excellent

Trusted Customer
21 February 2020 09:10

Delivered to time and seems good quality for the price.

Excellent

Andrew Birch
13 February 2020 18:45

'Good service'

The correct item delivered in a couple of days and undamaged on arrival, can't ask for more than that!

Thank you for leaving an excellent review. If you have any questions or need any assistance, please do not hesitate to contact us.

nice desk once assembled however, some of the screw holes didn't align exactly this meant pushing the legs slightly in one direction or another to allow the screws to drop in to place.

Excellent

Trusted Customer
1 February 2020 07:45

REALLY EASY TO ORDER THEN COMUNICATED WITH ME RIGHT UP TO DELIVERY.

We are glad to hear you are happy with both the product and our team. We try our best to provide a high quality service and appreciate your great feedback

Excellent

Trusted Customer
28 January 2020 08:29

'Excellent service again'

This is the second time that I have orders chairs for my grandchildren for Titan Direct , the ordering process is simple and they arrived in the timescale indicated well packaged and brought to my door by a very pleasant delivery driver.

Wonderful sturdy chairs in a great range of colours.

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