Spotted Penguin - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

4.897% Positive (1,399 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Spotted Penguin customer service reviews

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Excellent

Manish Nandha
19 October 2020 11:50

'Quality product, delivered on time'

Good info on their website about specifications, good quality product which was delivered in the timeline they had quoted.

Thank you very much for your really great review of our service and new desk and pedestal, we appreciate your feedback greatly.

Quality product, good packaging and instructions

Good

Trusted Customer
18 October 2020 09:23

'Good service'

Delivery within a few days, product as described, easy to put together

Fantastic to hear, thank you very much for the great review.

Excellent

Trusted Customer
18 October 2020 08:03

Very nice cabinet

Brilliant to hear, thank you very much for leaving a review.

Very nice cabinet. Well made

Excellent

Trusted Customer
17 October 2020 08:28

Excellent service

Brilliant, thank you very much for your positive review of our service.

Great product - just what I needed

Great product - just what I needed

Great product, just what I needed

Great product - just what I needed

Excellent

Trusted Customer
16 October 2020 07:18

Ordering online was simple. Delivered on time. Good quality furniture

Excellent

Kevin McGuinnes
12 October 2020 09:20

Arrived on time and works

Excellent

Neil Broadley, Edinburgh
7 October 2020 12:54

'Highly recommended for great quality, solid office furniture.'

The Lavoro Advance motorised sit/stand desk I ordered arrived within a couple of days. While the boxes were a bit bashed, Office Furniture Direct had packed the materials so well that there was no damage to any components.

Directions for putting together the desk were extremely clear. You need two sizes of allen key, which aren't provided, but after years of dealing with flat-packed furniture, I had several lying around.

Amazingly, my only criticism of the whole build process was fitting the under-desk cable tray. If you don't have a long-length screw driver, the design of the tray makes fitting it incredibly tedious.

But overall, the desk is fantastic - clean, modern design, beautiful, high quality surface, solid build, smooth and quiet motors on the legs. I highly recommend Office Furniture Direct - great service.

Excellent

Karen Derry, Nottingham
6 October 2020 11:34

'Great Service'

Fast efficient service and I use this company when I need furniture. More than happy to recommend them.

Excellent

Trusted Customer
6 October 2020 09:46

Great service. Quick turnaround

Just what we needed in the home office.
Good quality. Easy to put together. Drawers were already set up so that helped a lot.

Excellent

Trusted Customer
6 October 2020 09:29

Quick efficient service good product

Good product came built and I thought it would be flat packed